Vincent Ee Email & Phone Number

Singapore

• Designated as Business Analyst in DBS – Regional Consumer Banking Operations Strategic Initiatives (RCSI) department• Assigned to TIBCO EXIT Regional migration project (SG, HK, TW, ID, IN) and BCAP Re-KYC (IN, TW, HK) Project.• TIBCO EXIT migration from current IWF (Integrated Workflow) system to IBPM (Intelligent Business Process Management) system – Follow up on recurring releases, coordinate and support UAT + LV, follow up on user access setup, obtain user confirmation on triplets(processes) to be decommissioned, manage migration issues (Many-to-One GWF to IBPM triplet processes), conduct user clarification sessions across multiple countries.• BCAP Re-KYC (IN, TW, HK) Project – Conduct user requirement clarification sessions for India, TW, HK. Create user stories. Conduct user stories grooming sessions with Tech and Testing team. Align process workflow with Regional product owners and respective country users/Product owners. • ATM Claims/Bill Payment/Machine Investigation – Support UAT and follow up with tech/users.• Liaising/coordination with Operations users/ Channels users/ Regional Product Owners/ Country Product Owners/ Tech teams

• Designated as Assistant Vice President in RORC (Retail Operation Readiness Centre) Functional Management team• Responsible in the creation of UAT test scope (end-to-end business flow for bank user and customer with multi verification points and permutations), • Conduct UAT test design review sessions with multiple stakeholders (i.e. Management and UAT), reviewing business requirements and user stories, and provide feedback to improving customer journey/business process.• Review UAT test case design and test results• Focusing on Singapore Digital Channels (i.e. UOB TMRW mobile application)• Involved in both Projects and CRs from the initial business requirement phase until the project implementation (go live).• Liaising with Business users/Product owner/Business Analysts/Testing team• Follow up on testing for production issue fixes

Singapore

• Designated as Business Analyst in DBS Bank (Core Banking Group)• Involved in Taiwan Branch Connect project (Funds transfer module) and in Singapore Branch Connect project (Debit/ATM card issuance/Load terminal master key/Reprint thermal receipt)• Working in Agile based squads with multinational team of colleagues (Singapore/Taiwan/India/China/Phillipines)• Liaising with Business users/Product owner (Taiwan & Singapore) to obtain system requirements and create JIRA user stories• Conduct solution walkthrough sessions with users and also user story grooming sessions with developers and QA teams• Fact checking/requirement clarification on current legacy system with SME.• Coordinating with UI/UX designer to come up with system screen designs• Follow up with various teams for further requirement clarification (PIN pad device team, Finacle team)• Reconcile/escalate misalignment of business requirement vs technical design

Singapore

• Designated as Test Analyst in DBS Bank (Middle Office Technology)• Focusing on Anti Money Laundering (AML) project solutions including WLF, CDD, SAM, RB Fraud and Employee Fraud in Actimize solution.• Designing and creating SIT manual test cases for enhancements or new projects (>50 projects/enhancements)• Performed testing for various projects/enhancements including Employee Fraud, eRCM, Reports, PIPS, WLF, DB data mapping, Transaction code mapping, Payment message screening, Batch screening, On-demand screening, Zeppelin, etc.• Preparing test data using different methods i.e., Manual data file preparation/Utilizing SQL as data patching tool/Data extraction from multiple watch lists (Dow Jones, FCIS, local watch lists, etc.) to cater to various test scenarios/Push screening messages via tool e.g., DevTest• Follow up/coordinate with Project team (Business Analyst/Developers/Users) to expedite SIT/UAT testing process• Escalating high impact defects/issues identified to project team when required• Provide support during UAT testing phase• Provide training/clarification and knowledge transfer to co-workers/new joiners/users on testing process and solution overview• Prepared guide documents on test process/tools to facilitate knowledge transfer to colleagues/users• Track testing via test monitoring tools e.g., HPALM for test cases, test execution, defects and status• Participated in meetings/discussions on setting up testing framework and standards during initial establishment stages of testing team • Adopt testing process via Agile methodology (initially waterfall methodology)• Provide solutions or suggestions on improving documentation/testing methods• Attended trainings/workshops on QA and Testing• Completed in-house test training and also certified for completion of Improve your Test Cases (Test Case Design Techniques for the Real World) training by Process Works Group• Organizing department events (gatherings/activities/office relocation)

Malaysia

• Initialize project startups for new products/enhancements for Insurance front (EIMS – eEnterprise Insurance Management Solution) and back-end systems• Perform testing and QA for completed development of projects or change requests• Handle change request (CR) projects for current system• Gather and analyze project business requirements• Liaise with different departments – retail banking/underwriters/developers/vendors/agents/sales/etc to gather project data/approval/test and verify system performance• Propose solutions for new projects/current system• Monitor project and testing progress and follow up with respective departments• Test, document and verify project implementation• In charge of multiple concurrent projects relating to new insurance products/enhancement of current system

Malaysia

• Project role: Test Lead for testing team to plan, manage, and monitor project testing team, preparing test script, handover of testing deliverables, reporting to management on testing status.• Dealing with team of individuals from various cultures (British/Australian/India/Malaysia)• Gather and analyze project business requirements• Perform verification and cleanup of old defect logs• Liaise and follow up with clients on status of testing and defects on daily basis• Provide clarification to developers on active defects• Collect and log all defects found in the system (by clients/internal team)• Manage and monitor defect status of overall project• Perform testing for overall system modules• Follow up, verify and close defects• Provide advice/suggest solutions for issues related to quality and testing• Consolidate daily task status from all project members• Additional responsibilities: conduct interview for new testers/business analysts joining the company, provide training/guidance to new testers joining the team.

Malaysia, Philippines

• defect management (using HP Mercury)• manual system testing and documentation of the V10 Silverlake Integrated Banking System• working with developers to solve issues detected• system testing • business requirement gathering• monitor progress status and defects• meetings (status, business compliance discussions, etc)• documentation of development of new banking application, Cash Card• assist in User Acceptance Test (UAT)• provide presentation and training on the system• liaise between clients and developers to provide clarifications on issues raised and improve communications in project development• provide consultation on best practices and approaches in the system testing and design• Creating documentation of base and gap requirements in the banking system for uploading of data into the ARIS business process management system• Involved in managing a team of more than 20 individuals in producing documentations and data within a short timeline with emphasis on quality.• Involved together with the project manager in negotiations with clients and also application leads in task allocation, timeline schedule and deliverables.• Involved in project planning, deliverables management, task assignment, and risk management of the project

Malaysia

Test Case Design and Planning, Requirements and Design Verification, Enterprise-wide Systems Testing, Functional (Module) Testing, Integration Testing, Regression Testing, End-to-End Testing, Automated Testing Tools, Load Testing, Performance Validation, Acceptance Criteria Verification