An experienced Strategy, Product and Transformation professional with a background in Financial Services and Big 4 Banking, Vincent has strong credentials and a proven track record in addressing business performance to deliver sustainable commercial results. Particular experience in leading various engagements in strategic transformation initiatives and has a lean process mindset in enhancing customer experience and business outcomes. Vincent’s most notable engagements range from business & home lending optimisation, product development, operating model design, business performance improvement, digital banking transformation, channel growth and optimisation, business value modelling and corporate strategy development. Currently he is a Product Manager at Macquarie Bank within Banking & Financial Services, responsible for Business Lending Strategic Initiatives.Areas of expertise include:- Strategy, operations, and business transformation- Product management and distribution channels- Project management, governance, and leadership- Performance optimisation and operational excellence- Business analysis and lean process design- Optionality and scenario modelling- Operating model design- Customer experience and NPS- Business planning and business case development- Leader in industry benchmarking analysis- Cost-benefit analysis and strategic cost transformation
Listed skills include Consulting, Communication, Time Management, Team Work, and 18 others.