Vincent Giannini Email & Phone Number

Sydney, New South Wales, Australia

The Business Lending Product team is responsible for the design and ongoing management of the business lending product suite, including day to day product operations. We offer a range of lending solutions to growth focused Australian businesses, and distributing through relationship teams, commercial brokers and digital channels.

Sydney, New South Wales, Australia

I started GCS as a pro-bono opportunity to give back and add value to local businesses through a broad range of demonstrable learnings and experiences. I provide advisory services specialising in:1. Strategy & Business Planning2. Operations Advisory3. Growth & Performance Consulting

Sydney, New South Wales, Australia

The Home Lending product team is responsible for the end-to-end management of the Banks Home Loan business. This includes product development, strategy, distribution, acquisition, retention, pricing, operations and process improvement. I was the Product Manager for the white label offering, providing a simpler and faster lending experience through our key distribution partners. To achieve this, as a Product Manager I was responsible for: 1. Managing the white label product to deliver sustainable market share and profit growth to the Home Lending business, which included oversight of the $8 billion loan book and relationship management of key distribution partners Aussie and Lendi Group.2. Orchestrating the white label strategy and leading strategic initiatives to increase addressable market through product enhancements and enable portfolio growth and transformation.3. Leading the determination of business priorities to deliver on the Home Lending strategy and enhance the white label value proposition.4. Development of the white label product and initiatives roadmap with a key focus on delivering business value and return on investment.5. Leading the execution of product changes across the operational value chain, including the design and delivery of process enhancements.6. Simplification of the strategic initiatives change governance, with the development of an agile delivery approach and prioritisation framework.

Sydney, New South Wales, Australia

Key Achievements:1. Project management of strategic initiatives and rapidly establishing working groups, surfacing insights for GM+ audiences and delivering against the retail banking strategy.2. Cost-benefit analysis to determine solution viability of Multi-Channel Branch design and delivering enhanced productivity benefits whilst balancing cost constraints.3. Program manager responsible for establishing 3 workstreams and 10+ functional teams, which included the strategy, design, and implementation of a Circuit Breaker operating model.4. Upskilled 150+ FTE into the Circuit Breaker operating model and responsible for the ongoing performance optimisation, targeting c.25% conversion rate into the messaging channel.5. Led a project team in root cause analysis to identify actionable insights and improved NPS performance across digital channels, resulting in enhanced productivity and customer outcomes.6. Conducted a detailed time and motion study to surface break points and enhance digital and messaging experiences for retail banking customers.7. Facilitated problem-led research to identify opportunities and optimise policy & processes for digital and messaging channels, resulting in improved product fitment, and streamlined customer journeys.8. Formulated the messaging product roadmap and addressing gaps through quick win and transformational initiatives to unlock efficiency, achieve channel growth and cost optimisation.9. Leading a cross-functional squad of business and delivery resources, I was responsible for the strategy, design and product implementation of digital fraud and card disputes to support customers in their channel of choice and achieve the growth objective of a 50% channel mix.

Sydney, New South Wales, Australia

Key Achievements:1. Developed the Business Value Assessment Offering, whereby I led strategic consulting engagements to assess the business value of transformation initiatives with a focus on industry benchmarking analysis, reducing cost base, identifying new revenue models and delivery of key business outcomes through Operating Model re-design.2. Leading 3+ squads at any one time to set-up transformation value frameworks, quantify opportunity ROI, track benefits and provide value advisory, resulting in 30% efficiency improvement for operating functions of a large Australian company.3. Performing project management activities, ensuring deliverables were being met on time and on budget, as well as governance reporting, financial cost management and defining the strategic roadmap for the Operational Risk Transformation at a global Investment Bank.4. Engagement manager responsible for the successful implementation of OpenPages workflow capabilities and re-imagining future state risk and compliance processes for a Banking & Insurance client.5. Eliciting business requirements, defining an E2E process map, designing and executing the Test Strategy for successful agile delivery of Risk Leader Dashboards on the GRC Platform for a large Australian Bank. 6. Lead strategy analyst in delivering a comprehensive competitor analysis of IBM’s OpenPages GRC Platform and authoring the Enterprise Risk Transformation Strategy with alignment to banking industry best practice.

Sydney, Australia

Key Achievements:1. Adoption of structured problem-solving, design thinking and agile methodologies to identify client’s pain points and rapidly transform processes for efficiency, productivity and risk mitigation.2. Quantitative financial modelling and interpretation of large complex data sets to communicate the business value of an IBM-led transformation.3. Process re-engineered the annual Business Lending Review process of an Australian Bank undergoing a large-scale transformation. 4. Produced cost-benefit analysis calculations for an Australian Bank resulting in over $2.1M+ cost savings through process optimisation of Business Lending. 5. Business analysis and responsible for gathering requirements, conducting field analysis and end-to-end business process models for current and future states. 6. Facilitated the content creation of banking and financial services conversation starter collateral to generate leads within the process transformation area of IBM.7. Produced an actionable strategy, solution design and roadmap to meet regulatory requirements for Open Banking at a large Australian Bank.8. Mapped Level 0 to 2 functional processes to the Banking Industry Architecture Network (BIAN) Service Landscape, resulting in deep understanding of the functional composition of a Bank.

Sydney, Australia

Key Achievements:1. Coordinated the annual Employee Salary Program, liaising with senior executives to execute salary uplift and promotion cycle. 2. Reduced the Leave liability of the organisation and helped to put in place a Leave Management Plan for continued financial efficiency.3. Constructed a policy for Domestic Violence Leave, which involved research, legal compliance, policy formulation and implementation.4. Employee performance and compensation analysis, reporting on retention and compensation spend, pay for performance and market reviews on industry trends.5. Investigated employee relation cases across the Asia-Pacific region involving current and former employees of IBM.6. Writing case finding investigation reports and delivering to executive management and providing guidance on related disciplinary actions.

Sydney, Australia

Bachelor Of Commerce, Business/Commerce, General, Distinction

Major: HR & Industrial Relations Dean’s Honours for outstanding academic achievement: International Business Strategy (IBUS2101) – placed.

Bachelor Of Business/Commerce, Gpa: 3.878 (High Distinction)

Attended BGSU on a full Student-Athlete scholarship (D1 College Soccer) Achieved recognition on the Business School Dean’s List & Academic.

Entrepreneurship In Emerging Economies

The primary objective of the course is to engage with modern day challenges affecting emerging economies, and to examine a range.

High School Certificate (Hsc)

HSC Distinguished Achievers List (Business Studies) Recipient of the Bill Howison Award for Sporting and Academic Excellence Recipient.