-Identify market opportunities/problems and internal operational initiatives and link them to Twiga strategy..-Conduct primary and desktop quantitative and qualitative research /analyses for strategy decks and reports.

-Own departmental KPI dashboards and inbound data analysis requests to provide the single source of truth to the management and departments.-Assessing and improving existing company dashboards.-Undertake ad-hoc data requests to meet changing business needs.-Provide relevant data analytics and insights to support business strategies at the departmental level.-Partner and maintain strong relationships with executives, senior managers and their teams to understand and solve… Show more -Own departmental KPI dashboards and inbound data analysis requests to provide the single source of truth to the management and departments.-Assessing and improving existing company dashboards.-Undertake ad-hoc data requests to meet changing business needs.-Provide relevant data analytics and insights to support business strategies at the departmental level.-Partner and maintain strong relationships with executives, senior managers and their teams to understand and solve business problems.-Attend periodic departmental management and team meetings to provide Business intelligence inputs, seek feedback from the stakeholders, and manage workload and expectations for the Business Intelligence team. Show less

-Organize supply chain calendar around meetings.-Ensuring all routines are minuted, supported with action points and ensure reminders to all individuals with deadlines are done to ensure 100% completion of all outstanding action points.-Compile Daily/Weekly/Monthly analytics reports for supply chain mini department i.e Sourcing, Logistics, Warehouse, Quality Assurance, Inbound and Outbound logistics and Distribution .

-Supporting Sourcing, warehouse, Quality Assurance and Logistics and Distribution Departments-Collating all necessary business and operation data from various sources and summarizing in an agreeable format.-Support operation and sales teams in keeping track of actuals vs budgets performances and report variances for corrective actions.-Participate in strategic initiatives implementation: ensure proper communication between involved functions/departments within the… Show more -Supporting Sourcing, warehouse, Quality Assurance and Logistics and Distribution Departments-Collating all necessary business and operation data from various sources and summarizing in an agreeable format.-Support operation and sales teams in keeping track of actuals vs budgets performances and report variances for corrective actions.-Participate in strategic initiatives implementation: ensure proper communication between involved functions/departments within the organization.-Developing Product pricing strategies. -Developing G.p batch tracking tools from Farm to sales. Show less

-Attend to inbound calls & provide customers and farmers with accurate, relevant and useful information regarding all aspects of Twiga products and services.-Execute outbound calls for provision of customer feedback & telemarketing campaigns-Ensure that all customer and farmer queries, problems and complaints are fully resolved end-to-end within the set turn-around times and in liaison with the relevant teams.-Escalate all issues not resolved on line to the relevant departments in… Show more -Attend to inbound calls & provide customers and farmers with accurate, relevant and useful information regarding all aspects of Twiga products and services.-Execute outbound calls for provision of customer feedback & telemarketing campaigns-Ensure that all customer and farmer queries, problems and complaints are fully resolved end-to-end within the set turn-around times and in liaison with the relevant teams.-Escalate all issues not resolved on line to the relevant departments in accordance with the provided escalation matrix.-Use sound judgment and take decisions that will maximize customer satisfaction. Show less

Support in CIRIS harmonization – Verify the partners templates vs the CIRIS tracker reports.Verification of log sheets for data entry into CIRIS.Support in Data cleaning – GPS coordinates, missing gaps in partner databaseData management and organization – Organizing and Filing different types of data collection tools in a manner that can easily be traced.Field visits with regional M & E to groups sampled for production and sales data verifications and support in the emerging… Show more Support in CIRIS harmonization – Verify the partners templates vs the CIRIS tracker reports.Verification of log sheets for data entry into CIRIS.Support in Data cleaning – GPS coordinates, missing gaps in partner databaseData management and organization – Organizing and Filing different types of data collection tools in a manner that can easily be traced.Field visits with regional M & E to groups sampled for production and sales data verifications and support in the emerging surveys.Support in documentation, verification of all horticultural cropsProviding support to the regional teams. Show less

Data entry of community data to excel.Generating excel reports.

Organize, maintain and manage class systems in proper working conditions.Design and develop appropriate computer instructional material for students.Teaching students on introduction to ICT theory.

Train and provide follow-up assistance to Cemes clients on business plans, business visits, loan application forms and other necessary credit documents.Makes appraisal visits to Cemes members in their business and residential. Answers client questions and helps them complete loan applications and ensures all necessary loan processing documents are verified and attached such as passport photographs/group photographs, ID cards etc.Processes loan applications by verifying necessary… Show more Train and provide follow-up assistance to Cemes clients on business plans, business visits, loan application forms and other necessary credit documents.Makes appraisal visits to Cemes members in their business and residential. Answers client questions and helps them complete loan applications and ensures all necessary loan processing documents are verified and attached such as passport photographs/group photographs, ID cards etc.Processes loan applications by verifying necessary information and makes recommendation of only the best clients to the company.Ensures repayments are made as per the loan agreement. Regularly tracks upcoming payments and reminds the clients on the repayment.Periodically visits businesses to assist clients with technical advice, answer questions and verify the economic standing of the enterprise. Closely monitors loans in arrears and solve loan repayment related problems. Show less