Functioned as the primary data analyst and Power BI subject matter expert on IT’s Data Analytics team.• Created and led the adoption of new reporting capabilities in Power BI for the entire company, including the Executive Leadership Team (ELT).• Derived insights to assist the ELT in understanding member demographics and card transaction data.• Collaborated with cross-functional teams to create a new Branch Scorecard, saving 25 colleagues 350+ hours a month of manual reporting.

As part of IT’s Business Intelligence / Development team, utilized SQL and worked with numerous technologies to implement solutions for the BI needs of the entire business.• Developed high-volume, highly-scalable SQL code using DB2 SQL and T-SQL• Tuned SQL queries for reliability and performance, improving execution time of one report from 5 minutes to a few seconds• Performed database functions such as creating and updating stored procedures, functions, and views• Built, maintained, and modified LookML code in Looker, our company-wide BI tool• Translated business requirements into actionable data tasks• Wrote clear technical documentation of business applications in Confluence for use by the entire IT department• Quickly developed working knowledge of relevant technologies, such as TruckMate, Looker, Crystal Reports, and Confluence• Learned disparate database systems and their elements’ impact on the business• Proactively identified problems concerning data accuracy and data integrity• Performed data validation between source database and ETL data• Assisted in major software update through SQL code review and testing

Worked on the Financial Services Marketing Operations Team and used T-SQL and Excel extensively to perform data management, improve data quality, and support fintech marketing campaigns.• Assisted marketing efforts by using MS SQL Server to query account and contact information based on business requirements• Aligned data management activities with industry best practices through monthly data cleansing and deduplication• Supported data integration efforts by working with business data steward to resolve data accuracy issues• Built dashboards in Excel to evaluate current state of contact data and assist in development of marketing strategy• Collaborated with internal teams to gather and interpret requirements regarding data management, data governance, and marketing strategy• Updated and maintained accurate information in multiple systems such as SQL Server, Salesforce, MS Dynamics, and Marketo• Wrote Excel VBA to split, transpose, deduplicate, and concatenate Salesforce contact data• Set up MS SSIS to run a data flow task to import Marketo data for reporting and analysis• Reviewed monthly Excel reporting on fintech solutions to ensure data accuracy

• Owned, managed and tested procedures for collecting and managing applicant data to an annual President’s award, given to the top 50 students at a campus of 50,000+• Provided direction for data cleansing of spreadsheet data to my team of six student employees• Ensured data accuracy and resolved inaccurate student group information, moving data from Excel into the Guidebook platform• Developed, documented and managed clear and concise processes in a transition to a new online organization management tool called CollegiateLink• Guided student employees in data processing and analytics of campus-wide sales and fundraiser applications

• Utilized Excel to manage a caseload of 370+ active students across 7 undergraduate majors• Analyzed data to identify low-performing students and execute tactics towards ongoing improvement• Created a GPA calculator in Excel that alerted the user to nuanced situations such as ineligibility for financial aid based on GPA and credits taken per semester• Created an interactive directory in Excel of professional faculty across all departments

• Executed multiple tasks in a fast-paced environment, including lesson planning, teacher communication, and volunteer contact.• Managed relationships with volunteers through informal trainings and weekly phone calls.• Planned, implemented, and taught an English/Language Arts-based curriculum for 120+ 6th grade students.• Served as a liaison to teachers, providing information such as student performance in classes.• Coached team of Google SF volunteers in implementation of a ten-week, hands-on “Google Blog” curriculum.

• Managed storefront, welcomed customers, and assisted customers in making purchases.• Cold-called 200+ customers and pitched new watch products to revitalize sales.• Mediated relations between the company and an external webmaster to implement the company's first website.• Performed administrative tasks such as booking travel, scheduling facilities, and answering phones.• Processed records for daily sales that consisted of cash, check, and credit card purchases.• Collected, packed, and shipped customer orders, with order volumes up to thousands of pieces.

• Taught a skill-based, objective-oriented, age-appropriate curriculum to 25 students in three classes.• Evaluated and addressed individual student needs in writing, spelling, and grammar.• Communicated with parents about their children’s strengths and areas of improvement through phone calls and meetings.• Collaborated with committee members to plan and execute faculty training week for 25 incoming teachers.• Facilitated faculty meetings weekly to address teacher concerns and provide training for upcoming events.• Oversaw daily operation of program, including staff support, faculty meetings, and special events.