It Applications Analyst
Acergy France Sa
Support and Assist users on Lotus Notes Mail & Databases, Microsoft Office 2007, Outlook 2007, Windows XP by achieving the following tasks :- Train users on Lotus Notes Mail, Calendar, Sametime- Train users on in house applications developed in Lotus Notes such as CATS (Correspondence and Action Tracking System), APS (Accounts Payable System), Holiday Request, Cdoc project documents management tool ...- Give to users daily support and perform basic Domino administration tasks like managing access rights in Access Control List (ACL) or Notes Address Book (NAB), creating Notes accounts and distribution groups, fixing database corrupt errors or quota limit problems.- Find suitable solutions or acceptable workarounds for users' software issues on Word, Excel, PowerPoint, Outlook, Internet Explorer ...- Manage Windows Login and access rights in Active Directory