Vincent Launay

Vincent Launay Email and Phone Number

Technical Support Manager @ TotalEnergies
Vincent Launay's Location
Île-de-France, France, France
Vincent Launay's Contact Details

Vincent Launay work email

Vincent Launay personal email

n/a
About Vincent Launay

Vincent Launay is a Technical Support Manager at TotalEnergies. He possess expertise in centres d'appel, externalisation des processus d'affaires, prestation de service, centre dappel, centre d'appel and 8 more skills. He is proficient in Anglais.

Vincent Launay's Current Company Details
TotalEnergies

Totalenergies

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Technical Support Manager
Vincent Launay Work Experience Details
  • Totalenergies
    Technical Support Manager
    Totalenergies Jan 2021 - Present
    Nanterre, Île-De-France, France
    View
  • Total
    Ingénieur Support | Ev Charge
    Total Feb 2019 - Jan 2021
    Velizy-Villacoublay
    View
  • Stream Global Services
    Superviseur
    Stream Global Services Sep 2001 - Dec 2017
    Velizy-Villacoublay
    - Formation (technique, process, outils)- Création de supports de formation- Aide à la préparation de support (Mode projet)- Suivi administratif (planning, congés, horaires)- Analyses (Techniques, enquêtes de satisfaction)Environnements : Windows 98, Me, 2000, XP, Vista, 7Outils : CRM, Vantive, Clarify (HP, Compaq, SFR), Oracle, SiebelLogiciels : Microsoft Office, Open Office, Putty, ADP, Business Warehouse, Business Object, Workday
    View
  • Stream Global Services
    Technicien Support
    Stream Global Services Jan 2000 - Sep 2001
    Velizy-Villacoublay
    - Support utilisateur (Téléphone/Mail/Chat)Environnements : Windows 98, Me, 2000, XP, Vista
    View
  • Bureau Vallée
    Vendeur
    Bureau Vallée Aug 1997 - Aug 1999
    View

Vincent Launay Skills

Centres D'appel Externalisation Des Processus D'affaires Prestation De Service Centre Dappel Centre D'appel Customer Experience Gestion De Projet Service Level Agreement Service Client Satisfaction Du Client Outsourcing Management Troubleshooting

Vincent Launay Education Details

  • Lycée D'Hotellerie Et De Tourisme De St Quentin En Yvelines
    Lycée D'Hotellerie Et De Tourisme De St Quentin En Yvelines
    Hébergement

Frequently Asked Questions about Vincent Launay

What company does Vincent Launay work for?

Vincent Launay works for Totalenergies

What is Vincent Launay's role at the current company?

Vincent Launay's current role is Technical Support Manager.

What is Vincent Launay's email address?

Vincent Launay's email address is vi****@****eam.com

What schools did Vincent Launay attend?

Vincent Launay attended Lycée D'hotellerie Et De Tourisme De St Quentin En Yvelines.

What skills is Vincent Launay known for?

Vincent Launay has skills like Centres D'appel, Externalisation Des Processus D'affaires, Prestation De Service, Centre Dappel, Centre D'appel, Customer Experience, Gestion De Projet, Service Level Agreement, Service Client, Satisfaction Du Client, Outsourcing, Management.

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