Food-manufacturing corporation with 3 factories located in Klang Valley.Core Business: Cakes and Bread Manufacturing with distribution branches across Peninsula MalaysiaHR & Admin: Provide oversight and guidance to the development and monitoring of processes related to recruitment, compliance, compensation, and development; as well as oversee administrative functions.Digital Marketing: Lead the Digital Marketing team to increase the company’s brand footprint in the digital space through social platforms and website.Information Technology (IT): Head the development strategy in increasing the use of IT in the daily operations of the factory and the Van Sales channels.

Core Business: Manufacturing of Fixed Spectator Seating suitable for Auditoriums, Cinemas, Education Halls and Sport Stadiums.Main Responsibilities:Financials: Develop and implement the overall business strategy to achieve the anticipated profitability set by the CEO and Board of Directors. Analyse and present to the Board on the success of strategies implementation and the challenges. Operational Excellence: Manage and monitor the performance of the company through the use of Key Results Areas (KRA) and Key Performance Indicators (KPI). Optimise day to day business operational processes and perform continuous improvements to attain maximum efficiency and productivity in all departments using LEAN principles.Quality and Safety Compliance: Maintain and ensure compliance for the certification of ISO 9001, ISO 14001 and DOSH. Head up the safety committee and chair the meetings to assess safety risks, develop policies and audit for effectiveness and fulfillment. HR Development: Lead the management team and ensure the overall HR strategy is implemented successfully in line with the company’s Vision, Mission and Guiding Principle. Achievements:Achieved Sales Revenue FY2019 of 9.1% over the yearly Budget and 20.5% increment over FY2018. Operational Profit improved by 2.5 times for FY2019. Mentor and Coach 2 Regional Sales Managers and 1 R&D Manager to be part of the Senior Management Team.Setup a new manufacturing plant in Jakarta, Indonesia through partnership with the Indonesian dealer.

Main Responsibilities:Sales: Develop and implement the overall Sales strategy and lead the Sales team to accomplish the set targets. Continuously forecast and adapt sales programs to anticipate and meet market conditions. Meet with customers and dealers internationally to build long term relationships and mutually beneficial business relations.Customer Service and Business Development: Lead and monitor the CRM system to enhance customer loyalty and dealer retention business. Oversees and approves all major commercial projects prior to releasing for production. Look for new dealers and partners to represent Ferco’s range of products and services. Branding and Marketing: Work with the CEO to conduct market research, competitor analysis and adjusts marketing strategy through targeted exhibitions. Establish and maintain a consistent Ferco corporate branding image. Plan and manage the annual marketing budget.Achievements:Create a New and Relevant Vision, Mission and Guiding Principles for the company together with the senior management team. Increased Sales Orders consistently by over 10% from 2014 to 2017. Ferco is recognized as one of the top 3 cinema seating manufacturers internationally through targeted exhibitions.

Core Business: Industrial Solutions provider for High Pressure Hydraulics Systems and Tools Distributor.Main Responsibilities:International Sales: Visit regional customers together with distributor partners to grow sales, service and rental business. Prepare sales proposals and quotations.Dealer Development: Look for new dealers to represent Tools Depot Hydraulics range of products and services. Review and report on dealer achievements and challenges.Technical Training: Carry out technical training together with our regional associate partners on-site and provide technical support in commissioning, service and repairs.

Main Responsibilities:Sales: Visit customers that are involved with heavy industrial business such as steel mills, oil and gas manufacturers, bridge construction, shipyards all over Malaysia. Lead the local sales team in achieving their sales targets.Rental and Maintenance: Offer rental and maintenance solutions to suit all budgets. Manage the service and repair team and their job assignments.Technical Training: Conduct technical bolting and lifting training for customers and also in-house sales coordinators. Marketing: Perform market research and analyse competitor offerings to develop effective marketing strategies. Create and print marketing and technical brochures.Achievements:Consistent Sales growth of more than 30% year on year for 2008 to 2012. Expanded international sales with associate partner dealers in 3 countries – Indonesia, Thailand and UAE.

Main Responsibilities:Logistics and Inventory: Responsible for accurate inventory monitoring and ensuring orders are shipped and cleared in a timely manner.Purchasing and HR - Negotiates, coordinate and communicates with overseas principals to ensure optimal and accurate orders fulfillment. Conduct interviews and assigns accountabilities and responsibilities. Accountable for office and store expenses.Accounting and Finance - Supervise and scrutinize the preparation of Year End Accounts and Monthly Management Reports. Analyse and reports on Cash Flow, Inventory Movement, Sales. Budgeting and Planning of Expenses. Manage the annual auditing of the financial reports.Information Technology (IT) - Purchase, setup and install computers, peripherals and network infrastructure. Perform training and guide users on Microsoft Office and Accounting software.Achievements:Updated the company’s Accounts and submit for Audit after a lapse of 3 years within 6 months after joining the company.Upgraded the computerized Inventory and Accounting system from batch processing to online stream processing. Business operations expanded by more than triple within 3 years.

Core Business: Trading and Retail in Equine and Animal Maintenance and SupplementMain Responsibilities:Supply Chain Management: Align and deploys logistics and supply management strategy with key business partners to ensure adequate inventory of company products at all times. Measure and report on supply reliability.IT Support Services: Setup and ensure crucial business IT systems runs smoothly and proficiently. Remote Management of POS systems and train users. Maintain and troubleshoot IT related issues.Retail Store Setup and Training: Organise and setup retail outlets in Singapore and Australia. Train store personnel on inventory management, customer service, reporting and expenses management. Admin Management: Monitors and approves store expenses, conduct audit of inventory and documentation. Ensure adequate human and capital resources. Achievements:Successfully deployed 4 retail shops in Australia:J C Milton & Co (Melbourne) • Eagle Eye Farrier Supplies (Adelaide)Milton Farrier Supplies (Sydney) • South Central Farrier Supplies (Cranbourne)Consolidated inventory monitoring and management in Asia and Australia.Expanded and increased inventory-controlled items from 650 to 3000 items in 24 months.

Core Business: Industrial Chemical ManufacturerMain Responsibilities:Plant Operations: Oversees the general administration and operations of the factory which includes recruitment of workers, report issues and progress, investigate variances, ensure cleanliness of the factory. Attend to ISO external audits and conduct internal audits.Quality and Safety: Implement and establish standard operating procedures (SOP) for production, quality control, documentation fulfillment as per ISO 9001 requirements. Liaise with local governmental authorities to ensure compliance to licensing and safety requirements. Audit equipment maintenance schedule to ensure adherence and preventive maintenance.Customer Service: Meet with Key customers to coordinate supplier audit, resolve customer complaints, implement corrective actions and report improvements. Achievements:Extended the existing production capacity by more than 30%.Part of the Team that setup a new furnace building and establish the processes.Appointed as Quality Management Representative (QMR) for the ISO 9001:1994 and was successful in certification within 10 months.

Core Business: Computer / Information Technology (Hardware and Software) Main Responsibilities:Accounting: Maintain a full set of accounts for Lexa Computers and 3 other private limited companies within the Group. Prepare financial reports for each of the companies.Liaise with external Auditors during annual audits. IT Training and Support: Administer, maintain and develop the Group of Companies internal computer networks. Evaluate, test and recommend hardware and software. Assess IT competency and conduct training for staffs. Assemble and install servers, workstations and networks hubs and switches.Achievements:Among the first in Malaysia to upgrade and install Windows 95 successfully after its launch.Successfully implemented MS Windows NT network and installed the CAT5 Cabling system in the entire office building.Educated users on MS Office Applications and implemented "one user one computer".Implemented and carried out Y2K Bug upgrading and compliance.