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Vince Luong Email & Phone Number
Support Analyst
at
Aeros: A Cultura Company
2 work emails found
@culturatech.com
2 phones found area 909
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Analyst
Location
Ontario, California, United States
Company size
Who is Vince Luong? Overview
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Quick answer
Vince Luong is listed as Support Analyst at Aeros: A Cultura Company, a company with 8 employees, based in Ontario, California, United States. AeroLeads shows a work email signal at culturatech.com, phone signal with area code 909, and a matched LinkedIn profile for Vince Luong.
Vince Luong previously worked as Support Analyst at Cultura Technologies and Senior Software Support Engineer at Scantron Corporation. Vince Luong holds Bachelor’S Degree, Computer Information Systems from Devry University.
Company email context
Email format at Aeros: A Cultura Company
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{first}.{last}@culturatech.com
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AeroLeads found 2 current-domain work email signals for Vince Luong. Compare company email patterns before reaching out.
Profile bio
About Vince Luong
Motivated Technical Software Support Engineer qualified in hardware & software support, web based, and telecommunications systems. Extensive knowledge in Windows Operating Systems, Windows Server, PC configuration, TCP/IP, LAN/WAN, and Active Directory, and able to troubleshoot any hardware or software systems promptly and efficiently. Organized team-player with great interpersonal skills and an ability to communicate with a diverse workforce and all levels of management. A quick learner and creative thinker and being able to produce results that consistently exceed business needs.
Listed skills include Business Analysis, Project Planning, Cross Functional Team Leadership, Project Management, and 39 others.
Current workplace
Vince Luong's current company
Company context helps verify the profile and gives searchers a useful next step.
Aeros: A Cultura Company
9 roles
Vince Luong work experience
A career timeline built from the work history available for this profile.
Support Analyst
- Implement software applications and individual processes and provide training to client’s staff- Discovery of client's business to gain an understanding of user requirements for implementation and future development of applications.- Demonstrate applications to potential clientele as well as new features to existing clients- Resolve customer software.
Senior Software Support Engineer
- Provide technical support for over 20 products via telephone, email, and live chat.- Assist in documentation of Scantron software and hardware products.- Recorded and tracked customer issues and resolutions using iSupport. - Assist in the creation and maintenance of knowledge base of products. - Participate in client conference calls and or meetings..
Apr 2012 - Nov 2016
Software Support Engineer
- Provide advanced remote support to end users of our Financial Software application via telephone, e-mail and fax. - Work closely with Level II and Software Development staff to identify, research, and resolve advanced technical issues. - Perform small to medium level application programming. - Assist with program documentation and customer training.
May 2007 - Nov 2011
Pacific Support Center Supervisor
- Configuration and maintenance of PC and printer usage for call center representatives. - Responsible for customer base in 6 branches throughout Northern California. - Resolved customer complaints and issues that are beyond the authority of the customer service representatives. - Keep team members informed of department standards and requirements..
Dec 2006 - Feb 2007
Broadband Data Supervisor
- Supervised daily activities of the Customer Service Representatives. - Communicate customer service performance objectives. - Ensure that departmental standards regarding courtesy and productivity are maintained and that budgeted quotas are met. - Utilized Outlook for contacting clients and arranging meeting times as well as setting deadlines..
Nov 2005 - Dec 2006
Broadband Data Lead
- Assist in the supervision of the daily activities of the Customer Service Representatives- Researched complex customer complaints- Processed billing adjustments. - Provide guidance to customer service representative with service complaints and answer questions regarding services and products. - Discussed billing questions and service concerns.
May 2005 - Nov 2005
Broadband Data Specialist
- Respond to customer inquiries regarding products and services. - Offered additional or alternative services to customer.- Resolved product or service issues by clarifying the customers' complaint and determining the cause of the problem. - Professionally, accurately, and effectively handle in-bound calls from customers requesting help with internet.
May 2004 - May 2005
Technical Support Specialist
- Ticketed each customer’s call. - Assisted customers as well as V.I.P. clients in troubleshooting all Windows and Macintosh dial up networking, DSL, and Wireless connections. - Experienced in Static and DHCP for DSL setup. - Assisted customers with email and Internet browsing issues.
Oct 2003 - Apr 2004
2 education records
Vince Luong education
Bachelor’S Degree, Computer Information Systems
Devry University
High School, General Education
Ontario High School
FAQ
Frequently asked questions about Vince Luong
Quick answers generated from the profile data available on this page.
What company does Vince Luong work for?
Vince Luong works for Aeros: A Cultura Company.
What is Vince Luong's role at Aeros: A Cultura Company?
Vince Luong is listed as Support Analyst at Aeros: A Cultura Company.
What is Vince Luong's email address?
AeroLeads has found 2 work email signals at @culturatech.com for Vince Luong at Aeros: A Cultura Company.
What is Vince Luong's phone number?
AeroLeads has found 2 phone signal(s) with area code 909 for Vince Luong at Aeros: A Cultura Company.
Where is Vince Luong based?
Vince Luong is based in Ontario, California, United States while working with Aeros: A Cultura Company.
What companies has Vince Luong worked for?
Vince Luong has worked for Aeros: A Cultura Company, Cultura Technologies, Scantron Corporation, Megasys, Inc., and Orkin Pest Control.
Who are Vince Luong's colleagues at Aeros: A Cultura Company?
Vince Luong's colleagues at Aeros: A Cultura Company include Monica Lizar and Amanda Thomas.
How can I contact Vince Luong?
You can use AeroLeads to view verified contact signals for Vince Luong at Aeros: A Cultura Company, including work email, phone, and LinkedIn data when available.
What schools did Vince Luong attend?
Vince Luong holds Bachelor’S Degree, Computer Information Systems from Devry University.
What skills is Vince Luong known for?
Vince Luong is listed with skills including Business Analysis, Project Planning, Cross Functional Team Leadership, Project Management, Microsoft Office, Team Leadership, Customer Service, and Strategic Planning.
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