Vincent Mac Email & Phone Number

Irvine

• Update and develop new policies, procedures, and training programs for operations department
• Developed a centralized New Hire Training Center that provides standardized training for all new operations employees
• Administrator, facilitator, and developer of training content as well as film and edit all video training content
• Supervise the field operations district trainers located across the US
• Utilized data and feedback to identify pain points and develop training courses… Show more
• Utilized data and feedback to identify pain points and develop training courses to improve in those targeted areas

Brea, CA

• Updated and developed new policies, procedures, and training programs for operations division as well as other departments and divisions
• Established training programs, company newsletter, and new department job titles and descriptions
• 7 Habits Leadership Training Classes
• Supervised multiple projects, not limited to the following:o Video Training, QSC Auditing, Food Safety, Management Training Classes, 12 Week Training Program, Cash Handling
• Developed, coached, and… Show more
• Developed, coached, and guided all levels of operations management

Southern California (Multiple Locations)

• Implemented and upheld company policy and procedures while managing the performance of various in-store departments
• Created staff schedules to decrease labor but maximize productivity
• Daily/weekly/monthly forecasting and inventory ordering of all products to be used, produced, and sold
• Opened up 3 store locations with active assistance in opening 25 store locations (including out-of-state)
• Made staff disciplinary, coaching, and termination decisions to hold employees… Show more
• Made staff disciplinary, coaching, and termination decisions to hold employees accountable to the company standards of integrity, professionalism, reliability, and competency