Vincent Manfredi Email & Phone Number

Responsible for all aspects of marketing and advertising for InBuckeye

Maricopa, Az, Us

Responsible for all aspects of marketing and advertising for InMaricopa. InMaricopa is a hyper local magazine, website and social media presence in the City of Maricopa since 2004.

Maricopa, Az, Us

Under the Council/Manager form of government seen in Maricopa, the City Council is responsible for the legislative function of the municipality such as establishing policy, passing local ordinances, voting appropriations, and developing an overall vision. The City Council, which is voted into office by public elections, appoints a professional manager to oversee the administrative operations, implement its policies, and advise it.

Maricopa, Az, Us

Under the Council/Manager form of government seen in Maricopa, the City Council is responsible for the legislative function of the municipality such as establishing policy, passing local ordinances, voting appropriations, and developing an overall vision. The City Council, which is voted into office by public elections, appoints a professional manager to oversee the administrative operations, implement its policies, and advise it.

Maricopa, Az, Us

Under the Council/Manager form of government seen in Maricopa, the City Council is responsible for the legislative function of the municipality such as establishing policy, passing local ordinances, voting appropriations, and developing an overall vision. The City Council, which is voted into office by public elections, appoints a professional manager to oversee the administrative operations, implement its policies, and advise it.

Santa Ana, Ca, Us

•Worked with all levels of staff and leadership to provide training in customer service and soft skills•Worked within HR systems (PACO) to filter applications determining suitability for both current and new employees•Conducted both panel and individual interviews in which hiring decisions were made•Responsible for needs analysis, end-to-end design, development, implementation and sustaining a portfolio of programs with the goal of developing a strong leadership base and pipeline for advancement•Coordinated with human resources to ensure we followed the correct state and county guidelines •Planned and directed all activities of the Clerk of Superior Court training department

Gilbert, Az, Us

•Provided on-boarding training of new customer service and sales representatives and conducted regular training needs analysis to ensure proper training is being conducted•Responsible for development of procedures, tools, system enhancements for clients to ensure productions standards are met and maximized•Conducted post-learning evaluation to understand success and improvement opportunities of programs, to ensure both consistency and quality•Offered feedback to management for staff improvement in sales, customer service and soft skills

Norwalk, Connecticut, Us

•Assisted with management of LMS by partnering with instructional design team to track learning management program content and to promote its use•Facilitated live training in Lean Six Sigma and many Franklin Covey classes. •Networked with senior internal and external personnel in own area of expertise, in order to ascertain the training needs of each department to correctly ascertain their training needs •Led Individual and classroom training sessions both live and through telecommunication

Phoenix, Az, Us

•Coached, evaluated, and developed agents in customer service sales and soft skills•Participated in professional development by attending conferences and workshops, reviewing professional publications, and participating in professional enrichment classes •Conducted disciplinary actions and coached underperforming representatives•Provide consulting to individual employees, supervisors and department heads on training and development issues•Developed lesson plans, instructional materials and activities•Conducted classroom and call center instruction in sales and customer service, as well as corporate training of sexual harassment and other human resource training requirements

•Responsible for the effective delivery of training programs across the organization.•Responsible for support and development of all the company’s daily operations.•Delivering operations specific training, such as Claims or Customer Service, in the Training Delivery-Operational function.•Implemented most procedures for obtaining, updating and maintaining relationships with over 4,000 individual appraisal firms.

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Social Science Teacher Education