Vincent Monget Email & Phone Number

Luxembourg

Working for CTG at the EIB.Working in the Video conference Team for the EIB and EIF.Organise and manage video conference, edit recording, end-users training on webex or Microsoft TEAMS.

Luxembourg, Luxembourg

OnSite support.Installing IT equipments, softwares, mobile phone, printers, Video Conference for 15 users.Working with the network team in USA to update the server room.

Luxembourg

Luxembourg

Working in Luxemboug for the European Investment Bank

Région De Nantes, France

Support consultant representing Helpline in many industries.From Mayor Offices to retails, providing client support on various IT projects.

La Ferté-Bernard, France

Working on the IT team to provide technical support for our internal user’s across the world.Working on Enovia smarteam from Dassault and Solidworks.

Région De Nantes, France

Support consultant representing Helpline in many industries.From Mayor Offices to retails, providing client support on various IT projects.

London, Royaume-Uni

Managing freelancerMaintenance and development www.networked-media.com

Saintes

Scene ouverte is a new festival created in 2009. Every summer the music festival takes place in the city of Saintes, France.Managing press and radio.Created the business plan to find external investors.Webmaster of www.sceneouverte.org using open-source software (Joomla; LAMP)

Bangkok

I graduated from 120 hours to Teach English to Speakers of Other Languages in AYC School Bangkok.Student ID 801116 http://www.americantesol.com/

London, Royaume-Uni

Miniweb delivers a unique interactive TV experience, combining TV viewing, online services and advertising to bring web-style interactivity to the TV. Miniweb makes it easy to convert traditional web sites into services designed for TV, and content owners benefit from deploying existing services to the world's TV sets, reaching millions of consumers who don't use or have immediate access to the web.Today, the proposition works on the Sky Platform (8.5 million UK Households) and will soon roll out to new Freeview devices in the UK. Successfully developed and delivered interactive TV site for major clients, including BSkyB, Microsoft, JML, BestDirect.Key member of the team and provided technical support on server implementation for Apache, ASP, .NET, IIS. Personal traning session for key 3rd party.Webmaster of www.miniweb.tv using open-source software (Joomla; LAMP)Creation of a training kit with WTVML sample code and flash animation.

London, Royaume-Uni

Headhunted as a Technical Alliances Consultant and successfully developed a new template with WTVML for SKY interactive TV.Successfully supported 3rd party implementation on the future sky TV interactive platform.Provided full 3rd party support for the implementation of the Sky interactive platformCreated WTVML demonstration for prestige customer's like Amazon, eBay, Yahoo! and MicrosoftI built template sample including a calendar, photo album, basic layouts and mock TV guides.Webmaster of www.betaskyinteractive.com using open-source software (Joomla; LAMP)

Stockholm, Suède. Dublin, Ireland. New York, Usa

Developer and Consultant: Ireland, USA and Sweden 2003-2004I worked closely with a colleague from the Nordic BCRS Team and successfully created IBM Interaction On Demand ™ - (IOD) - a new vision and a new way of doing business:I identified the need for an online whiteboard (pictures and voice) to streamline and enhance the way IBM sales staff engages with clients.Created IOD as a communication tool using a Pegasus Infra-red digital pen which transmits to a PDA/computer via a secure private URL.Webmaster Post Production Web Team 2003Promoted to support IBM Easy Access Shop at EMEA level. Built an IBM Easy Access customer web shop and managed web databases using IBM Websphere Commerce 5 and XML.CRM Specialist 2002-20032nd level support for IBM Siebel 7Acted as Focal Point for Sales Teams and PricewaterhouseCooper Consultant for France, Belgium and Switzerland and delivered Siebel 7 implementation.I collaborated with country “champion” via weekly conference calls and followed up the implementation, managers and employee's training/ education.Worked with the Data Quality and the Process Teams to improve Siebel usageCreated Siebel 7 FAQs and helpdesk support tolls on an intranet website with French translationsDelivered induction training for Siebel 7 and PWLM applicationCustomer Service Representative, Ireland 2001-2002Support for IBM products, including Lotus Notes, Microsoft's operating system like win2000, winXP, winNT, Microsoft Office 2003. Managed end-user complaints to ascertain the reasons for their problem and a solutionDelivered induction training covering team work, processes and managing difficult customersI acted as Focal Point for CRM 2000, created new documentation, dealt with 2nd level support and created new team training programsAssisted with recruitment and provided back up for the Spanish and English helpdesksI developed the intranet site in for Service Management France to resolve user queries

Saintes, France

I managed the City Tourist Office web site (www.ot-saintes.fr) and helped local businesses to understand the web and e-business.Key member of the team which project managed the addition of an SMB to the website:Attended meetings and conferences to explain the benefits of the internetDemonstrated commercial values and ways in which the web can add extra value.I recommended an ISP, developed and tested the website to meet diverse needs.I took on additional responsibilities as a webmaster of www.ville-saintes.frI developed a new website, CD-ROM and multimedia animation using Macromedia HTML and Adobe Photoshop and Macromedia Flash 3Successfully installed the internet in 20+ schools, including providing training on the email and Outlook Express for the teaching staff.