- Served as a tech tech-lead for our public cloud operations team I was given the opportunity to develop technical folks under me, and provide strategic guidance to management on where to focus our efforts- Conducted Azure operational support and platform management for a tenant with 100+ subscriptions in a manner that allowed developers to work quickly without creating internal road-blocks- Provided escalated-troubleshooting support to a wide variety of our product teams during production outages- Implemented/enforced standard azure governance which included naming conventions, tagging standards, restricting the provisioning of public IPs, and IAM guard-rails. - Partnered with our internal Infosec team to onboard Prisma Cloud as A cloud posture management tool to enforce best practices and reduce unnecessary risk - Drove a culture of fin-ops in azure by creating a wiki for cost savings best practices, and gave numerous talks to our dev teams on cost savings options in azure- Identified over 2million dollars annually of opportunity costs in Azure and developed a strategy to achieve that extra annual cost savings. - Developed a pipeline to deploy resources in azure that would allow teams to quickly and easily export azure data to Splunk.

- Delivered faster software releases by automating redundant deployment tasks in both TeamCity and Azure Devops- Conducted multiple Azure administrative tasks including; creating resource groups, RBAC management, developed/maintained arm templates, enforced tagging standardization, and SPO management. - Provided windows server administration for a hybrid environment including IIS management, Queue maintenance, creating scheduled tasks, patching, and software installations. - Assisted in administering the Splunk offering at CarMax by migrating data from an older on-prem instance to a custom azure implementation, developed creating look-ups, dashboards, and providing coaching for teams on how to properly utilize the platform. - SQL administrative tasks including updating entries, deleting entries, creating triggers, and creating custom queries to help troubleshoot during outages- Mitigated the impact of bot traffic to Carmax.com leveraging Akamai's bot manager offering- Deployed monitoring for multiple web pages for CarMax utilizing Dotcom monitor

- Maintained GE's security infrastructure world-wide which included a mix of 1000+ custom IDS/IPS servers in a hybrid cloud environment.- Conducted evaluation of enterprise products to help support a network visibility project by creating capability matrices/score cards, providing product demos to internals teams, and ultimately setting up proofs of concept to further evaluate- Automated several operational tasks using python and native AWS tooling which allowed our team to operate more efficiently- Identified problems within our environment, processes, and technologies then proposed as well as, implemented several solutions which ultimately increased the efficiency of the team and reduced human error- Drove a culture of security-awareness and overall best practices to both technical teams and management- Designed/implemented a custom medium in AWS to collect ICAP data from ZScaler then forward it to Splunk

- Conducted incident response leveraging tooling such as; Splunk, VirusTotal, Cuckoo, Fireye, and SIFT- Analyzed malicious samples with static tools such as Regshot, Process Explorer, Wireshark, and custom scripts- Engaged Business Response Teams to ensure efficient malware cleansing was performed as quickly as possible following detection- Stayed up to date with current malware, malicious actors, and major exploits to help write current signatures- Setup a Cuckoo sandbox environment in AWS

- Developed/maintained several "golden-images" and a stream-lined process for deploying new images to PCs utilizing WDS, WSUS, and Chocolatey- Created multiple puppet manifests to automate configuration management across VCU- Provided PC repair and support to all professors across the campus- Simplified troubleshooting process by developing Powershell and batch scripts