Vincent Owens

Vincent Owens Email and Phone Number

Director of Guest Services at Alaska Airlines @ Alaska Airlines
seattle, washington, united states
Vincent Owens's Location
Seattle, Washington, United States, United States
Vincent Owens's Contact Details

Vincent Owens work email

Vincent Owens personal email

n/a
About Vincent Owens

I am an experienced Airport General Manager with a proven track record of success in leading large teams and managing multi-million-dollar budgets. My expertise in Operations Management, Customer Experience, and Finance has allowed me to drive results in highly competitive and dynamic environments.As an innovative and data-driven leader, I have collaborated with Senior Leadership teams to navigate operational challenges during the pandemic by implementing new strategies in Operational Reliability Logistics and Workforce Planning. I am a goal-oriented and KPI-driven manager who has strengthened leadership teams by cultivating a culture of continuous improvement from the top down.

Vincent Owens's Current Company Details
Alaska Airlines

Alaska Airlines

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Director of Guest Services at Alaska Airlines
seattle, washington, united states
Website:
alaskaair.jobs
Employees:
9140
Vincent Owens Work Experience Details
  • Alaska Airlines
    Director Of Guest Services
    Alaska Airlines Jul 2023 - Present
    Seattle, Washington, United States
    - Strategic Leadership in Guest Services- Operational Management & Construction Project Oversight- High-Performance Culture Implementation- Guest-Centric Workforce Training & Retention- Collaborative Union and Partner Relations
    View
  • Southwest Airlines
    Station Manager
    Southwest Airlines Jul 2021 - Jul 2023
    Seattle, Washington, United States
    Skills: Customer Experience Management · Cross-cultural Communication Skills · Training & Development · Coaching · Client Relations · Cross Functional Team Building · Strategic Planning · Change Management · Business Process Improvement
    View
  • Southwest Airlines
    Assistant Station Manager V
    Southwest Airlines Jan 2020 - Jul 2021
    San Jose, California, United States
    Skills: Customer Experience Management · Cross-cultural Communication Skills · Training & Development · Coaching · Client Relations
    View
  • Southwest Airlines
    Mgr Ramp & Operations V
    Southwest Airlines 2019 - Jan 2020
    Oakland
    Skills: Customer Experience Management · Cross-cultural Communication Skills · Training & Development · Coaching · Client RelationsSkills
    View
  • Southwest Airlines
    Ramp Supervisor
    Southwest Airlines Jun 2018 - 2019
    Oakland, California
    View
  • Southwest Airlines
    Emerging Leader Development Program (Eldp)
    Southwest Airlines Jan 2017 - Jun 2018
    Chicago, Illinois
    View
  • Circle Air Formerly Jet Air Systems
    Assistant Director Of Ground Operations
    Circle Air Formerly Jet Air Systems Oct 2011 - Dec 2016
    El Cajon, California

Vincent Owens Skills

Customer Service Leadership Management Airlines Hospitality Relationship Building Team Leadership Business Relationship Building Business Process Improvement Project Management Lean Six Sigma Labor Relations Performance Appraisal Employee Engagement Strategic Partnerships Yellow Belt Continuous Improvement Regulatory Compliance Organizational Culture

Vincent Owens Education Details

Frequently Asked Questions about Vincent Owens

What company does Vincent Owens work for?

Vincent Owens works for Alaska Airlines

What is Vincent Owens's role at the current company?

Vincent Owens's current role is Director of Guest Services at Alaska Airlines.

What is Vincent Owens's email address?

Vincent Owens's email address is vi****@****air.com

What schools did Vincent Owens attend?

Vincent Owens attended San Diego Mesa College.

What skills is Vincent Owens known for?

Vincent Owens has skills like Customer Service, Leadership, Management, Airlines, Hospitality, Relationship Building, Team Leadership, Business Relationship Building, Business Process Improvement, Project Management, Lean Six Sigma, Labor Relations.

Who are Vincent Owens's colleagues?

Vincent Owens's colleagues are Heather Hollis, Bob Wiley, Rene Schmidt, Ape Scalder, Alaska Kim Horak, Melissa Curtis, Mary Hood.

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