Vincent Pirot Email & Phone Number

Hanoi, Hanoi, Vietnam

Hanoi, Hanoi, Vietnam

Specialized in Food shooting for menu/website, occasionally covering fashion show and event

Hanoi, Hanoi, Vietnam

• Setting a B2B outlet and evaluate performance. Drive marketing, organize marketing plan and communication plan.
• Control purchase, Responsible for P&L
• Business developement

Hanoi, Hanoi, Vietnam

Setting the restaurant to develop into a chain, opening second restaurant and prepare the 3rd one

Hanoi, Thành Phố Hà Nội, Vietnam

• During my current role, I lead day-to-day operations, while ensuring seamless workflow. I design and set up new control tools to enhance productivity. Moreover, I present new menus and offer high-quality service to.
• Accelerated revenue by developing new products/services and delivering outstanding services.
• Led root-cause analysis to identify issues and implement corrective actions to resolve complaints.

Hanoi

• In this role, I managed and supervised end-to-end facility operations from conception of outlet design to completion. I implemented product and service strategy to enhance revenue. Furthermore, I led pre-opening team.
• Managed and monitored restaurant inventory to ensure enough stock level.
• Delivered expert-level training to high-performing teams to accelerate performance rate and team motivation.

Hanoi

• During this role, I coordinated closely with restaurant owners in supervising all operations. I improved guests' experience and retention by presenting outstanding services in timely manner.
• Led high-performing team of 30 members to boost operational productivity and efficiency.
• Exceeded income gross by 11, 12, and 15%, while increasing customers by offering exceptional services.
• Enhanced guests' satisfaction by providing high standard of food quality and meeting users expectations.

Hanoi

• In this role, I revamped organization with the key focus on improving profitability and products. I designed and executed effective strategies and to drive long-term organization's success.
• Implemented SOP's, while ensuring compliance with health and safety standards.
• Supervised team of 30 members to accomplish all tasks in timely and professional manner.

Hanoi

• During this role, I oversaw restaurant operations, while adhering to set policies and standards. I cultivated and build strengthened relationships with guests to achieve highest level of customer satisfaction and.
• Improved customer experience and exceeded net income by steering exceptional efforts.
• Accelerated revenue by executing effective strategies to increase guests' loyalty and experience.
• Engaged with restaurant site-inspection process by overseeing members team of 52 members.

• In this role. I introduced new promotions to attract guests, while meeting and exceeding revenue targets. I supported pre-opening/opening time of Marriott Executive Apartment in Atyrau. I managed meeting rooms and.
• Supervised pre-opening activities as per set health and safety policies and procedures.
• Coordinated with professional partners to create long and short-range plans for hotel operations.

Atyraou, Oblys d'Atyraw, Kazakhstan

In Charge of 120 team workers, 8 outlets in 2 loction in the city

Part of the pre-opening team, implementing and follow up the brand standards in charge of the individual guests, programming Micros 9700, trading with suppliers, selecting wines for the menus

Paris

In charge of the cost control, inventories, checking orders, programming Micros 8700, trading with suppliers, decoration of the restaurant, designing advertising documents, selecting wines for the menus, facilitating “up selling” program. Creation of a Cluster procurement department for the France area. Support the pre opening of the Denia Marriott resort

Paris

In charge of room service, planning, menus with the executive chef, in charge of 13 meeting rooms

Bts Marketing And Accounting In Hospitality, Marketing And Acconting In Hospitality, Graduate

Baccalaurea, Hospitality Administration/Management, Graduate With Mention

Activities and Societies: Students association treasurer 2 years, implenting computorised system