Vincent Rucker Email and Phone Number

• Provides operational support and maintenance to ensure network and telecommunication systems functionality.• Assists in the implementation of IT technology initiatives and assists the engineering staff in the transition of operational support.• Assists in the build of new networks to design specifications.• Follows standard operating procedures and processes; ensures all systems meet or exceed the business and security requirements.• Administers and maintains the classified… Show more • Provides operational support and maintenance to ensure network and telecommunication systems functionality.• Assists in the implementation of IT technology initiatives and assists the engineering staff in the transition of operational support.• Assists in the build of new networks to design specifications.• Follows standard operating procedures and processes; ensures all systems meet or exceed the business and security requirements.• Administers and maintains the classified and unclassified networks and telecommunication systems to ensure optimum performance and availability.• Develop technical proficiency in IT technologies; stays abreast of industry trends.• Communicates all computer network, system and service problems and outages immediately to the SEO supervisors and/or EITO Manager. Show less