Vincent Ruzzi Email & Phone Number

United States

National Field Service Engineer responsible for building process and procedures within North America.

United States

Systech International is a leading provider of machine vision and line automation solutions for the pharmaceutical and biotech packaging industries. My primary responsibilities include: managing the need for customer facing documents, assigning, proofing, and writing manuals for the entire Systech product line. This includes, coordinating the production of new documents, modifying existing document, translating Operation Manuals into foreign languages, and completing these tasks before… Show more Systech International is a leading provider of machine vision and line automation solutions for the pharmaceutical and biotech packaging industries. My primary responsibilities include: managing the need for customer facing documents, assigning, proofing, and writing manuals for the entire Systech product line. This includes, coordinating the production of new documents, modifying existing document, translating Operation Manuals into foreign languages, and completing these tasks before engineers arrive on site for system installation. Show less

My primary responsibilities in this role were: writing Operation Manuals, Setup Manuals, Quick Reference Guides, Installation Guides and Technical Guides for all of the products in Systech's product line. My work experience in Quality Assurance, Tech Support and Customer Service made me uniquely qualified to write the product documentation for Systech International.

The computer systems and software developed by Systech provide customers with fast reliable inspection systems that meet the stringent pharmaceutical validation requirements and FDA regulations, including 21 CFR Part 11compliance. My primary responsibilities include: Testing of software and hardware products, develop test plans and test cases for both manual and automated test plans, prepare software release documentation, maintain an issues database, assist Customer Service with technical… Show more The computer systems and software developed by Systech provide customers with fast reliable inspection systems that meet the stringent pharmaceutical validation requirements and FDA regulations, including 21 CFR Part 11compliance. My primary responsibilities include: Testing of software and hardware products, develop test plans and test cases for both manual and automated test plans, prepare software release documentation, maintain an issues database, assist Customer Service with technical bulletins and documentation review, assist Professional Services with customer issues, training and troubleshooting, perform Quality Checks for all items being shipped. Show less

I worked as a Quality Assurance Analyst for the F.W. Dodge Construction Information News product line.

I was one of two supervisors responsible for a 24 by 7 nation wide customer service help desk