Vincent Stevens Email & Phone Number

Charlotte, NC, US

• Collects and reviews all patient insurance benefit information from the payer to the degree authorized by the SOP of the program.
• Provides exceptional customer service to all internal team members; resolves any requests in a timely and accurate manner; escalates issues accordingly.
• Maintains frequent phone contact with assigned payers.
• Reports any reimbursement trends/delays to supervisor

Mooresville, North Carolina, United States

• Expertly explain product specifications and features to potential customers, aiming to close sales
• Provide exceptional consultative services, ensuring customer needs are met and exceeded
• Approach customers with friendly and professional demeanor, eagerly understanding their specific requirements to recommend optimal products and services for their projects
• Manage service requests, including verifying information and facilitating communication among stakeholders involved in quoting process
• Create initial quotes using installed sales selling tool, submitting them to Store for final processing and customer delivery
• Perform and exceed over $20,000 in weekly sales

Fort Mill, SC

Collected and reviewed all patient insurance information needed to complete the benefitverification process. Verified patient specific benefits and accurately documented specifics for various payer plansincluding patient coverage, cost share, and access/provider options according to Programspecific SOPs. Navigated swiftly through several computer programs.

Charlotte, North Carolina Area

• Managed valuations for appraisal assignments.
• Effectively communicated with the RVS Appraiser Panel to meet partner expectations.
• Researched, analyzed, and compiled operational data for cost-conscious recommendations.
• Proficiently used internal data analytics to accomplish daily tasks.

Charlotte, North Carolina Area

Collects and reviews all patient insurance information needed to complete the benefit verification process. Verifies patient specific benefits and accurately documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs.Navigates swiftly through several computer programs.

Charlotte, North Carolina Area

Attracts and services potential customers by answering a multitude of product and service questions; suggesting information about other products and services.Resolves product or service problems by clarifying the customer's complaints and concerns; determining the root cause of the problem; explaining and choosing the best solution to solve the problem.

Managed work lists to ensure proper follow ups on Bankrupt accounts in compliance with Bankruptcy and Citi proceduresMonitored Proof of Claim deadlinesReviewed court dockets and updated Client’s systems and internal systemsIdentified and obtained missing information and/or documentation from appropriate partiesLogged files and data entry information and.

Analyzed account characteristics and worked with borrowers to resolve their issues, persuaded them to bring their account current, and/or recommended appropriate solutionsDetermined proper financial assistance programs to keep homes out of foreclosure statusAided borrowers with complex issues dealing with Short Sales, Foreclosures, Forbearances, Loan.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Science, Business Administration

Business Administration Major with concentration in Management.