Vincent Koech Email and Phone Number

Primary Duties and Responsibilities􏰂- Oversee all operational activities across the African Continent􏰂- Lead and mentor operational teams across different African countries􏰂- Develop and implement policies and procedures for operational efficiency􏰂- Contribute to corporate strategy for short and long-term objectives􏰂- Develop and implement policies and procedures for operational efficiency􏰂- Develop strategies to enhance client relationships and business growth in the region􏰂- Ensure a high level of service delivery and client satisfaction

Primary Duties and Responsibilities􏰂- Onboard new accounts, implement solutions, ensure consistent execution as per commercial terms and defined guidelines􏰂- Assist in new product introduction and release activities􏰂- Monitor the execution of running projects through interaction with stakeholders􏰂- Ensure good user experience and adoption of the solution􏰂- Management, monitoring, and control of incidents, queries, and suggestions of assigned accounts􏰂- Provide after-sales supports􏰂- Build strong client relationships, through regular communication􏰂- Contribute to the development of FieldPro solution by working closely with the Tech Team (Users feedback, testing, etc.)􏰂- Provide regular reporting of actions and results to head office, define action plans, document practices

Primary Duties and Responsibilities􏰂- Work closely with COO to provide management, guidance, and oversight to the operations team􏰂- Support the deployment of operational projects to clients (system configuration, user training, response to requests, usage monitoring, etc.)􏰂- Provide excellent and comprehensive service for our clients􏰂- Monitor and track Operation of projects to ensure successful completion􏰂- Monitor & responsible for the realization of the company's operational objectives

Optimetriks is an Africa based company whose solutions enable FMCG companies operating in Africa to get a tighter control over their distribution networks, reach their full sales potential and better understand the market dynamics through smarter field data.We have built an agile and mobile first sales force automation solution in a Software-as-a-service mode, relying on a robust mobile app and web reporting dashboards, to digitize the main distribution workflows: outlet management, retail audit, order placement, etc.We enable a scientific data driven distribution in the informal trade sector, made up of millions of small outlets. We work for Tier 1 clients, such as Nestlé, Danone, L'Oreal, Airtel, Tigo, IFC, World Bank, etc.Optimetriks is a member of Index UP40 / Medef International. - Index UP40 gathers the top 40 French start-ups operating in Africa. - Medef is the largest French business union.We recruit! To see our open positions use the following link: http://optimetriks.breezy.hr/www.optimetriks.commedium.com/@optimetriks

In this position I conducted Data verification by identifying non-satisfactory set of data collected in the field before it was processed.Reported formally to the Quality control executive and the relevant individuals in the field department all relevant information on quality of data collected in the field.Provided Quality control and Field management with the right indicators to track quality of data collected in the field.Collected data for quality control purposes by conducting surveys, back check interviews and other scheduled activities and by meticulously following the study protocol with minimal supervision.Cooperated with opinion leaders, respondents and project partners with the highest level of integrity and understanding that maintained data collection of global quality standards.Ensured that data integrity was maintained at all times and minimize errors in data collection and transmission through conducting accompaniments, physical verification and telephonic checks as well as electronic data checks to ensure routing and skipping was maintained where necessary.Carefully administered project interventions in accordance with the protocol and study design for the purpose of maintaining quality standards.Created and sustained a positive relationship with the study respondents as well as the local administration officers and opinion leaders as part of Quality Control Team.

The African Institute for Capacity Development (AICAD), is an international organization with its Headquarters located at Jomo Kenyatta University of Agriculture and Technology (JKUAT), Juja, 35 km along Thika road north of the city of Nairobi, in Kenya. The main goal of the Institute is poverty reduction in the African region through human capacity development.

Change Mind Change Future (CMCF) has been making a difference in young people’s lives in Kenya.Change Mind Change Future is a Kenyan based youth led Non- Governmental Organization underpinned by a vision of being the leading organization in fostering education and economic empowerment in Africa. Our mission is to create sustainable solutions to education and alleviate poverty in Africa.Change Mind Change Future is committed to put in place systems , services and structures that contribute to the realization of young people’s dreams through sustainable mentorship , exposure and social entrepreneurship programs.Change Mind Change Future works with the students, youth, women, communities and government agencies in Kenya. They believe in the power of networking and utilizing the acquired networks to initiate process and bring sustainable social change. They also encourage the spirit of volunteerism among young people since they are the future leaders. CMCF has impacted lives of over 20,000 youths through entrepreneurship and mentorship programs.