Vincent Ngo Email & Phone Number

Arlington, Virginia, United States

· Analyze content, perform, and document application testing, establish and update automated testing, and support performance testing assessments· Created effective test plans to meet the outlined acceptance criteria that resulted in a 10% saving in testing time. · Implemented predictive analytics and regression analysis techniques for quantifying durability which led to a 12% increase in the product’s overall durability. · Planned, Designed, and implemented automated testing scripts using Selenium, reducing labor hours by 18%. · Spearheaded the standardization of Test Scripts, Test Plan, & Daily Status Reports documents optimizing the processes and increasing productivity by 20%.

· Technology expert who worked directly with doctors and hospitals. Led projects to achieve technological integration and competency. · Consulted clients and hospitals about the benefits of the Zyter Health Connect application using live demonstrations and comprehensive presentations· Fully mastered automation on reach out and workflows. Made thousands of calls and emails during employment.

Rockville, Maryland, United States

· Using the health practice's HIPAA-compliant program; I managed patient profiles, health provider logins, and admin responsibilities.· Spearheaded the successful companywide transition to Windows 10. Upgraded 100+ employees to new system with 100% HIPAA compliance· Coordinated with health professionals to ensure workflow efficiency and quality of patient care.