Vincent Kurt A. Email & Phone Number

Belvedere Tiburon, California, United States

Responsible for overseeing and managing various aspects related to property maintenance and repairs. The role involves working closely with property owners, tenants, vendors, and internal teams to ensure that repair requests and maintenance issues are addressed promptly and efficiently. Key responsibilities include coordinating repair schedules, communicating with stakeholders, ensuring quality control in repair work, and maintaining a high level of customer satisfaction. Answer live inquiries about our vacant rental properties listed on the market. Pre- qualify prospective tenants.

California, United States

• Making sure work orders are in progress accordingly following the company’s SOP.• Attend customer inquiries via phone, email, SMS, and web chat while maintaining company standard customer service. • Real-time troubleshooting of emergency work orders with the customer to initially de-escalate the situation and minimize property damage. • Identify and solve or escalate problems as they arise to protect the customer experience.• Additional project and task work as it arises to help support company and team priorities.• Support peers by answering questions on Slack whenever possible.

Australia

● Provides support and assistance to clients regarding the rental application, lease renewal on their properties, and updating of the database system.● Responding to live chat inquiries about the product and or the details on properties to be rented.

California, United States

● Provide support and assistance to clients regarding rental applications, lease renewals, and updating the database system.● Responding to live chat inquiries about the details of properties listed in the market.● Cold calling- Outbound calling to pre-qualify leads on different campaigns provided by the Client. Targeting 130 connected calls and at least 2 Hot Leads a day. ● Appointment Setting- Arranging and ensuring that a client and a lead are scheduled for a meeting promptly. ● Email Management and Data cleaning.

Philippines

● Provides support in the recruitment process, including sourcing resumes, data entry of applications into the tracking system, scheduling interviews, pre-screening candidates via phone or skype, and verifying compliance documents● Works collaboratively with other coordinators and management at multiple locations globally● Updates database system regularly and according to guidelines, provides feedback or suggestion for process improvements. ● Provides timely and customer-focused service to new hires and internal costumers ● Ensure each new hire receives general orientation and the most positive and expeditious onboarding experience● Liaise with the direct hire recruitment coordinator, recruiters, and schedulers, when appropriate, to ensure hiring and scheduling needs are met promptly● Under the guidance of my supervisors ensures that I have the latest information related to visas, medical, and other formal requirements of shipboard roles● Works delinquently to resolve all on-boarding-related situations and escalates any irregularities to the Lead Talent Acquisition- Onboarding; consistently tries to increase efficiency and effectiveness