I worked driving projects from ideation to launch using data-driven, measurable results for scaling products through A/B testing, customer needs, and data analytics within rigorous project management processes. In addition, I established project management workflows to scale and optimize development cycle efficiencies, up-to-date project reporting to stakeholders, and maintained centralized documentation.

• Led business and functional requirements gathering for project and technology platforms for Zappos.com• Created use case, flow, and context diagrams supporting project requirements.• Managed projects within Information Security, Human Resources, and Technology departments, including internal development and third-party applications

• Researched prospective technical solutions for five-star hotel/casino resorts Venetian, Palazzo Las Vegas, Macau, China, and Singapore hotel/casino resorts, facilitated product demonstrations and prepared vendor analysis for businessstakeholders and executive team members.• Prepared negotiation strategies for multi-component, multi-million-dollar complex software purchases, negotiated pricing for software licensing, hardware, support, maintenance, forward pricing arrangements, and master agreement commercial terms, and worked closely with executive staff members and legal counsel in developing systems procurement strategies for optimal technology purchases.

• Engaged with business stakeholders, executives, and technical teams to define functional, technical requirements for hotel technology services, including credit card processing, in-room entertainment, document management, and internal hotel/casino digital signage.• Managed project planning for third-party technology service implementations.• Prepared RFP documents, facilitated negotiations, pricing, and commercial terms between vendor and legal team for software agreements, statements of work, and service agreements, and presented solution recommendations to executive audiences for final vendor selection.