Vincent De Kerpel Email & Phone Number

Oosterzele, Belgium

- Building long-term relationships with European customers- Proposing tailor-made technical and logistical solutions- Qualitative focus on customer satisfaction

Gent Area, Belgium

Antwerp Area, Belgium

Change and improve cross-departmental internal processes and procedures that affect the level of customer satisfaction and sales return.Maximize sales results & customer satisfaction by coaching and managing teams of internal sales reps. That includes: - Work on improvement of internal processes and procedures to facilitate the rendability of the sales force- startup dedicated internal sales teams focused on specific treatment of complaints, unpaid customers… Show more Change and improve cross-departmental internal processes and procedures that affect the level of customer satisfaction and sales return.Maximize sales results & customer satisfaction by coaching and managing teams of internal sales reps. That includes: - Work on improvement of internal processes and procedures to facilitate the rendability of the sales force- startup dedicated internal sales teams focused on specific treatment of complaints, unpaid customers, customer request handling, ...- Work on a customer care base with internal & external clients- Elaborate action plans & standards for the KPI's- Workload planning of sales People- Improve the skills and creativity of sales people by high-level people management- Follow-up, coach & report of sales activities and results on daily base.- Detect sales opportunities on the target businesses - Develop best practices for implementation of new businesses and products, including draw up of tailor-made scripts- Recruitment of sales reps- Team employees administration Show less

Maximize sales results & customer satisfaction by coaching and management of teams of sales reps. That includes: - Improve the skills and creativity of our sales people by high-level people management- Follow-up, coach & report of sales activities and results on daily base.- Detect sales opportunities - Work on a customer care base with internal & external clients- Recruiting of sales reps

Run a team of sales representatives and report activity & results to higher management.

Owner of a portfolio of existing high-value customers, to improve their trust in our delivered ROI, and renew their contracts on yearly base.Acquisition of New Customers.

Graduate, Comptability

Economics