Vincent Didden Email & Phone Number

Málaga, Al, Es

Work closely with the Business Operations Director and project management teams to optimize the internal IT landscape. Within these projects being responsible for substantive direction, analysis of the processes and tightening of the requirements from our organization. Implementing and terminating internal software systems and guiding transformation projects. Finally responsible for the business systems and all IT solutions required to run the internal processes of our company.

Almere

Responsible for innovating, automating, improving and organizing workflows more efficiently within our SaaS and Cloudbased product lines for the financial sector.

Almere

Responsible for the execution of BPO activities for Insurers, Asset Manager and Crowdfunding platform. The emphasis is mainly on achieving imposed obligations agreed with customers (SLA-SLR-Incident management). Also being active in obtaining the required ISAE 3402 certification.

Supporting entrepreneurs with staff who are stuck as a result of private financial problems.

Responsible for the continuous maintenance and improvement of the mortgage services purchased by customers (lenders in general, banks and insurers in particular). Managing the operational customer processes.

Independent entrepreneur in Insurance Industry. Managing and editing both private and business relationships in the field of non-life, funeral and life insurance, mortgages and pensions.

Working in the dealingroom of Van der Hoop Effektenbank NV, trading with options, shares, bonds and deposits for private investors.

Account manager business and private insurance. Contact person for the intermediary.

Traineeship followed by Consultant Private Individuals

Lss Green Belt Experience (Practical Assignment)

Within Visma Idella mapped out the certification process (ISAE 3402) for the BPO department and formulated the necessary improvement.

Lss Green Belt, Lean Six Sigma

Methodology for sustainable and demonstrable improvement of processes and organizations.

Prof. Scrum Master I

Applying responsibilities for the correct implementation of the Scrum approach.

Proces Modelleren En Analyseren

Describe workflows, redesign processes after analysis to make them run more effectively.

Business Process Modeling Notation (Bpmn)

Applying the new standard for modeling and communicating business processes.

Opleiding Schuldhupverlening (Post Hbo Schuldhulpverlener), Schuldhulpverlening

Implementing professional debt counseling.

Bachelor'S Degree, Economics, Marketing And Ict

Havo, Ne, En, Du, Wi, Na, Ec