• Manage the overall operations of Phuket Elephant Sanctuary, ensuring smooth and efficient daily functioning.• Supervise and coordinate the tour reception and tour guide teams, ensuring exceptional visitor experiences and adherence to ethical practices.• Drive awareness for ethical elephant tourism through strategic sales and marketing initiatives, promoting the sanctuary’s mission and programs.• Develop and implement new programs focused on providing educational value to visitors and enhancing their understanding of elephant welfare.• Maintain the highest standards of animal welfare, ensuring the well-being of all resident elephants through rigorous care and attention.• Work on various projects to enhance the sanctuary’s impact and reach, including partnerships and community engagement efforts.

• Leading program management for multi-stakeholder consortia and multi-workstream projects, ensuring seamless coordination and delivery within budget and timelines.• Developing stakeholder engagement and learning platforms to foster industry collaboration and help companies operate within planetary boundaries.• Crafting organizational change and stakeholder enablement strategies for multinational organizations.• Creating executive presentations and conducting client workshops and webinars, effectively communicating complex sustainability concepts.

• Drive awareness for ethical elephant tourism through innovative & inspiring marketing content & campaigns.• Ensure the creation and execution of strategic plans to achieve revenue targets. • Develop new visitor programs with strong focus on educational value, while maintaining the highest standard of elephant welfare.• Training and coaching of tour guides & tour reception.• Effective communication with visitors, schools, journalists and key stakeholders.

• Improved direct website traffic by 40% YOY by launching new brand website and implementing effective search engine & display marketing campaigns.• Increased equivalent advertising value of PR activities by over 110% YOY through innovative storytelling and results-driven approach to public relations.• Contributed to the re-launch of Trisara’s identity and branding of a new award-winning restaurant (PRU) and holistic tree-inspired spa (JARA), including positioning, logo design, collaterals, dedicated website & social media.• Assisted with the launch of a new innovative guest experience (DDEN), an in-house creative studio producing virtual reality, video and photo content to help guests tell their holiday stories and to generate 3rd party social media content.

• Implemented new branding identity for 4 Phuket properties • Oversaw all creative productions (online & offline)• Managed digital marketing agency and implemented website performance reports• Managed a team of 6 PR & marketing professionals

• Implementation of marketing collaterals and brand standards during pre-opening phase of 403 room property, including 7 dining outlets and 1 beach club.• Joined creative task forces and implemented new Angsana brand standards• Oversaw digital marketing and production of communication collaterals

- Full responsibility of bar operations- Operating ALOHA point-of-sale system,- Up-selling,- Handling of customer complaints

Internship in London

Two-week internship with Catering & Rental Company Flecken