Vincent G. Sheppard Email and Phone Number
Vincent G. Sheppard, a seasoned IT professional with 23+ years of experience, launched his IT career in 1998 at the age of 18. As the CEO of a dynamic tech corporation with locations in New York, New Jersey, and San Diego, Vincent is a recognized leader in the field.His expertise spans Analytics, Windows Server, Software Installation, Microsoft Systems, E-mail communication, TCP/IP, Router and Switch Framework, E-Commerce, Middleware, Development, Project Management, Luxury Retail POS Installation, .NET Framework, and LAN/WAN Networking. His extensive skill set has adeptly navigated the evolving tech landscape.Vincent's standout achievements include becoming IT Director in NYC by age 28 and excelling as a luxury retail project manager. His deep knowledge of store operations and a RetailPro Engineer certification showcase his commitment to excellence. Vincent holds multiple certifications from the Telecommunications Industry of America, including COMPTIA A+ and N+.He began his journey supporting media industry end-users before age 19 and later provided essential transcription software support to government agencies at University Language Services. Vincent's advocacy for cutting-edge tech as IT Director for the Citizens Committee for NYC led to impactful projects in low-income neighborhoods.Known for exceptional communication, problem-solving skills, and candidness, Vincent is a sought-after technologist. His tech education at the City University of New York, coupled with hands-on experience at the Staten Island Advance, fuels his impressive track record. Vincent's unwavering commitment to growth and success cements his status as a competitive technologist.
Imperial Beach Technology Corp. A Retailprofessional& It Services Inc. Company
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FounderImperial Beach Technology Corp. A Retailprofessional& It Services Inc. Company May 2022 - PresentUnited StatesTechnology Science Corporation
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Chief Executive OfficerRetailprofessional& It Services Inc. Feb 2017 - PresentSan Diego Metropolitan Area
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Chief Executive OfficerRetailprofessional& It Services Inc. Sep 2017 - PresentImperial Beach, California, United States
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FounderRetailprofessional& It Services Inc. Sep 2018 - PresentImperial Beach, California, United States
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PresidentRetailprofessional& It Services Inc. Sep 2018 - Jul 2022• Developed Company Business Plan• Established Partnerships with Retail POS System’s Developers• Developed Company Web Site & Social Networking Platforms• Created Initial Client List• Setup & Maintained Company Acct System• Installed, Setup, & Procured Company Support Team Help Desk
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Director Of Information TechnologyMaritime Museum Of San Diego Dec 2021 - Aug 2022San Diego, California, United States -
Retailpro & Technical Support SpecialistM.X. Data Group Nov 2013 - Apr 2018Greater New York City Area• Coordinating point of sale system installation and training• Creating and/or editing POS documentation unique to specific client needs• Troubleshoot, diagnose and repair hardware and software• Document, prioritize and follow up on any client open issue within 30 minutes or less• Order equipment, RMA defective equipment, maintain loaner equipment• Maintain working relationships with Clients and Partners• Provide troubleshooting assistance and upper level support for other techniciansworking with clients POS systems taking calls, tickets, chats and emails from merchants for a variety of issues involving RetailPro, Cayan EFT Platform, EMV, POS proprietary software packages based in a Windows 7 or 10 OS. Troubleshooting from basic education of the client in use, to replacement of parts, to networking issues; all using remote desktop support of merchants POS units to on-site service• Use of lab systems and/or VMs for reproduction of issues• Light PCI compliance enforcement in regards to client's PC side of procedures and policies.• Worked closely with VP of Operations for custom installs, migrations, ERP• Train clients in all aspects of RetailPro and related systems prior to opening of location• Attend new store openings to assist employees/management with new Rpro\POS system• Support wide variety of high profile client -
It & Retailpro CoordinatorPratesi Linens Jun 2015 - Nov 2017New York, New York• Responsible for IT department at Corporate HQ & 10 Store Locations• Setup and maintained relationship with new business partner to provide RetailPro 9 support for all Pratesi store locations• Installed and implemented new hardware to perform accurate physical inventory and cycle counts• Installed and implemented new reporting server to provide details to customer service and shipping which streamlined fulfillment of E-Com and Special Orders from Italy• Upgraded RetailPro 9 to latest version to prepare for Cayan EFT integration• Removed old EFT platform at each store location to provide EMV support with latest chip card pin pads -
It DirectorCitizens Committee For New York City Feb 2008 - Apr 2012New York, United StatesResponsible for the management, strategy and execution of IT infrastructure for organization. Duties included: Overseeing technical projects in alignment with organizational goals. Directing the effective delivery of networks, development, and disaster recovery systems and processes. -
Network AdministratorUniversity Language Services Jan 2006 - Jan 2009NycEstablished network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.•Established network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.•Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.•Secured network by developing network access, monitoring, control, and evaluation; maintaining documentation.•Prepared users by designing and conducting training programs; providing references and support.•Upgrade network by conferring with vendors; developing, testing, evaluating, and installing enhancements.•Met financial requirements by submitting information for budgets; monitoring expenses.•Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.•Protected organization's value by keeping information confidential.•Accomplished organization goals by accepting ownership for accomplishing new and different requests.. -
Pos ConsultantCelerant Technology Jan 2006 - Mar 2007Staten Island, New York, United States -
It AdministratorStaten Island Advance Dec 1998 - Jun 2006Staten Island, New York, United StatesProvided end user tech support for the operations and production departments directly responsible in the publication of a daily newspaper.
Vincent G. Sheppard Education Details
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The College Of Staten Island -
Tottenville High School
Frequently Asked Questions about Vincent G. Sheppard
What company does Vincent G. Sheppard work for?
Vincent G. Sheppard works for Imperial Beach Technology Corp. A Retailprofessional& It Services Inc. Company
What is Vincent G. Sheppard's role at the current company?
Vincent G. Sheppard's current role is Scientific Research Data Technology Company.
What schools did Vincent G. Sheppard attend?
Vincent G. Sheppard attended The College Of Staten Island, Tottenville High School.
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