Vincent Herfst Email & Phone Number

Europe

Expanding and harmonizing the European operation.

- Design and execute Operational policy for 11 company owned restaurants- Concept Development of new 2021 La Place formula - P&L responsible 11 restaurants (4 different formats)- Responsible for staff hiring policy- Coaching and training of management teams- Implementing vision and annual plan for Operations departmentKPI’s:- Re-development the concept and.

Nederland

- Multi Unit Management of 14 company owned restaurants (14 MLN revenue)- Manage restaurant operations by the following KPI’s: revenue, labor cost, product margin, guest satisfaction, employee satisfaction.- Linking pin between operations and head office- Budget responsible - Span of control of 350 employees (14 direct reports)- Training and developing of.

Amsterdam Area, Netherlands

- Utrecht area / large Amsterdam area- Markets: Hospitality, Catering, Healthcare and Retail- Sales, implementation and advisory support of complete concepts of fruit juices- Customer relation management- Budget responsible- Event planning and operation- Prospect and customer visits 4 days a week, 5 to 7 appointments per day- Cold acquisition

Amsterdam Ramada Apollo

- Member of management team- Project management- Developing hospitality concepts supporting strategy and budget plans- Managing a team of 50 employees (20FT / 30 PT)- Sales of Meetings and Events- Purchasing responsible- Logistics responsibleKPI’s:- Employee satisfaction 8,7- Review average FLOOR17 8,6 for service- Winner restaurant week with Fine Dining.

Amsterdam Ramada Apollo

Apollo Hotels & Resorts is een keten van kwaliteitshotels en resorts. Iedere vestiging is volkomen uniek, met een eigen karakter, invulling en sfeer. Absoluut een bron van inspiratie voor een gastvrij verblijf. In de oudheid was Apollo de god van de opgewekte levensvreugde. Zijn animerende karakter ligt ten grondslag aan ons kwaliteitsconcept.

Den Haag Crowne Plaza Apollo

P&L responsible for the Food & Beverage department.Restructuring Banqueting & Events department.Facilitating G20 countries and heads of states in the hotel.

Amsterdam Ramada Apollo

Setting up the banqueting department in operation. Responsible for operation within the banqueting department on a daily basis. Implementation and development of creative ideas in the operation.

Amsterdam Ramada Apollo

Member of Pre-opening team Ramada Apollo Amsterdam Centre. Setting up the banqueting department.Creating procedures and standards.

Noordwijk

Responsible for a smooth shift on operational level. Placing product orders, rosters and every other task that helps optimizing operation.

Noordwijk, Zuid Holland

As a Supervisor I was responsible for operation on a daily basis.

Noordwijk

During this Internship I was assistant manager at Beachclub O. during spring time in 2011. After this placement I kept working here as a supervisor.

Soest

This is my families restaurant. I started working here when I was 12 years old. I did all the necessary tasks to fill up gaps. Both part-time during my high school and study as full time after my studies.

Auchterarder, Perth, Schotland

Practical and management internship.

Bachelor'S Degree, Hospitality Management

Activities and Societies: Student Association Comitas. A break of 2,5 years due to FT management support in my families business.

Havo