Michael Vincent Iban Email & Phone Number

Manila, National Capital Region, Philippines

Mandaluyong, National Capital Region, Philippines

Mandaluyong, National Capital Region, Philippines

N-WAVE TECHNOLOGIES INC. – Drive Test AnalystGlobe Telecom Plaza Tower, Mandaluyong CityProject: DITO Telecom – Huawei NPM (NCR) Duties and Responsibilities: Benchmarking Optimization/Customer (Non-VIP/VIP) Complaint/NCR Major Roads/Train System• Performed Drive Test KPI Analysis, identified the causes of bad events and provided recommendations of antenna optimization for DITO Telecom site Coverage, Quality, and Capacity improvement in NCR (NAVOTAS, CALOOCAN, VALENZUELA, MALABON) (200+ total sites) • Analyze (4G LTE/5G NR) logs for identifying issues/problems in the coverage area mainly for DITO Telecom L700/L2100/L2600/N78 frequency. Support customer for related task (DT/OSS/EVENTS)• Recommend areas for new site location for the improvement of the service providers Network.• Weekly presentation with customer (DITO) and (HUAWEI) NPM team to ensure no lapses on every week tasks. (Zoom meeting every Monday) • On task for supporting Customer (Non-VIP/VIP) Complaint and creating reports. Assuring complaints are solved and area is optimized with provided justification. Also provide support on customer events (DITO Project Ilaw in Grand Central and DITO Store Opening in Megamall)• Supervised Drive Test teams during site optimization and site rectification.• Analyzing Data from Pre – Assessment to evaluate proper recommendation in single site view or in cluster view.• Generated Reports such as Pre-Post Drive, Complaints and other task for the customer. • Identify swap sectors, site alarms and other site issues to be escalated.• Responsible for other duties assigned.

Pasig, National Capital Region, Philippines

COMIT TELECOM PHILIPPINES INC. – Drive Test AnalystMarco Polo, Ortigas Center, Pasig CityProject: Nokia Shanghai Bell – GLOBE (Central Visayas) Duties and Responsibilities: Single Site Optimization / Cluster Optimization • Performed Drive Test KPI Analysis, identified the causes of bad events and provided recommendations of antenna optimization for GLOBE site Coverage, Quality, and Capacity improvement in Central Visayas (Cebu, Samar Leyte and Bohol with 70+ sites accepted)• Analyze 4G LTE logs for identifying issues/problems in the coverage area mainly for GLOBE L700/L1800/L2300/L2600 frequency. Support customer for related task (DT/OSS/EVENTS)• Done Cluster Optimization in Cebu and Samar Leyte areas (2 Cluster Site: 12 and 5 sites)• Responsible for creating DT Routes and GLOBE RAAWA acceptance ahead of time to ensure DTE site visits.• Supervised Drive Test teams during site optimization and site rectification.• Identify swap sectors, site alarms and other site issues to be escalated.• Generated Reports such as Pre-Post Drive, Complaints and other task for the customer.• Responsible for other duties assigned.

Pasig, National Capital Region, Philippines

INTERN: TE Wireless DepartmentDuties and Responsibilities:• Provide assistance to team in the TE Department on As-Built-Drawings.• Reviewed, Familiarize TSSR’s and Generate Reports.• Provide support to team in the TE Department on creating detailed reports and in TSSR’s• Support team on creating As-Built-Drawings using Autocad.

Quezon City, National Capital Region, Philippines

INTERN: IE DepartmentDuties and Responsibilities:• Provide assistance to IE’s on product Inventory and barcoding.• Provide assistance to IE’s on encoding of service reports.• Provide support to company’s respective department if needed (Admin, Accounting & IE)