- Managed the collection, organization, and analysis of retail, sales data and TikTok, providing actionable insights that supported strategic decision-making in monthly and quartal management meetings.- Contributing to seamless event operations and enhanced participant satisfaction. Played a pivotal role in post-event activities, gathering feedback and implementing improvements for future events.- Curating and meticulously reviewing promotional materials for events to ensure seamless brand representation and amplification, thereby fostering a strong brand presence and expanding our reach to a broader audience- Handle more than 2000 data and led the copywriting and strategic management of WhatsApp broadcast campaigns, increasing more than 15% brand visibility and retention.

- Maintaining customer satisfaction by providing personalized service and handling complaints both from social media or at the studio more than 10 complaints in a day- Summarize and report to the management team related to sales and customer satisfaction in a month up to 10 reports in a month- Assisting in the development and execution of marketing strategies to maximize eventattendance and engagement. - Supporting the marketing team in compiling and sharing event highlights, photos, andother relevant content across our digital platforms. Achievement: able to help the team achieve the company studio target for some months by focusing on our studio strength and actively doing promotion

- Handling all guest inquiries and complaints for more than 40 tasks and referring to related departments to make sure guest meet their expectationAchievement: Able to achieve top 3 properties, in generating new member and member activity in property

- Giving entire support to the sales team, regarding contracts, handling more than 20 emails and all data that was needed

-Frequently accessed and secured private data, as well as providing technical support services and internal communications for more than 400 rooms