Vincent Khoo Email & Phone Number

Singapore

Project Manager in Digital Solution and Services team delivering the organisation's digital transformation- Managed and directed migration of 700GB of data in the CRM transformation project leading the data migration with no data loss and no inaccuracies.- Managed and directed the technical designs and infrastructure implementation in the CRM transformation project.- Managed and directed the change management strategy for digital transformation for CRM transformation project and… Show more Project Manager in Digital Solution and Services team delivering the organisation's digital transformation- Managed and directed migration of 700GB of data in the CRM transformation project leading the data migration with no data loss and no inaccuracies.- Managed and directed the technical designs and infrastructure implementation in the CRM transformation project.- Managed and directed the change management strategy for digital transformation for CRM transformation project and successfully managed user expectations on the transformation. The same strategy was also adopted by engagement platform, marketing platform and analytics platform.- Managed and directed the technical design and infrastructure implementation of the Digital Marketing Platform architecture realignment project - Managed and directed integrating of SMS channel into Digital Marketing Platform in the SMS channel replatform project with a upgraded API and UX that reduced billing friction between service provider and user.- Managed and directed the implementation of Real Time Marketing in the Digital Marketing Platform upgrade project (2024-2024)- Managing and directing the implementation of Voice of Customer platform Show less

Program Manager in the FinTech Infrastructure Office driving innovation in the Financial Industry and execute FSDF. - Managed and directed SGFinDex Phase 2A and Phase 2B with Banks, Insurance and SGX to deliver the world's first public digital infrastructure that enables individuals to securely access their financial information held across government agencies, banks, insurers, and the central securities depository in Nov 2022- Managed the launch Singapore's first Embedded Finance Hub… Show more Program Manager in the FinTech Infrastructure Office driving innovation in the Financial Industry and execute FSDF. - Managed and directed SGFinDex Phase 2A and Phase 2B with Banks, Insurance and SGX to deliver the world's first public digital infrastructure that enables individuals to securely access their financial information held across government agencies, banks, insurers, and the central securities depository in Nov 2022- Managed the launch Singapore's first Embedded Finance Hub in Oct 2022 with KPMG to further Singapore open finance landscape and drive towards seamless finance Show less

Project Member cum Business Analyst within Payment Service Team and Common Services Team responsible - Managed and directed the redesign of payment system for new branch opening in Mumbai which allows for more branches to open without code changes.- Managed and directed the design and implementation of India GST in Payment Systems(2017) - Managed and directed the design and implementation of payment system upgrade to support the new bulk payment business in India- Managed and… Show more Project Member cum Business Analyst within Payment Service Team and Common Services Team responsible - Managed and directed the redesign of payment system for new branch opening in Mumbai which allows for more branches to open without code changes.- Managed and directed the design and implementation of India GST in Payment Systems(2017) - Managed and directed the design and implementation of payment system upgrade to support the new bulk payment business in India- Managed and directed the design and implementation of CBM-NET in Myanmar allowing SMBC to become the 1st foreign bank using CBM-NET- Managed and directed the design and implementation of payment system upgrade as a PM to support the new eTax payments business in Myanmar- Managed and directed the design and implementation of infrastructure update for Korea, Australia, India, Myanmar and SG G3- Managed and lead the APM technology evaluation in the SMBC- Managed and directed the design and implementation of CBM-NET 2 and ISO20022 adoption in Myanmar shortening payment processing time to minutes (2019-2020) - Managed and directed the redesign SG FAST infrastructure to improves system stability and reduce downtime to minutes - Managed the new intranet project in SMBC APAC to establish a new internal corporate identity - Represented Payment Systems Team in IT process improvement working committee - Lead L2 support for Australia, Korea, Philippines, India and Myanmar with reduction in support complains - Managed the SMBC digitalization program and new SCF initiative Show less

Singapore

Senior Consultant supporting and maintaining Payment Systems and Document Management System.- Lead retail and lockbox solution L3 support- Lead InfoImage enterprise content management solution L2 support- Designed next gen payment solutions with RPA, DMS and workflow for DBS

Singapore

Business Analyst cum Software engineer in NCS working across multiple industries such as FI , healthcare and private sector. - Lead the development and requirements gathering of multiple payments workflow solutions to Citibank to reduce manual operation and processing time- Lead the development and requirement gathering in Electronic Dental Record project in National Dental Center that digitalised dentistry - Lead the requirement gathering in the infortainment solutions for RWS… Show more Business Analyst cum Software engineer in NCS working across multiple industries such as FI , healthcare and private sector. - Lead the development and requirements gathering of multiple payments workflow solutions to Citibank to reduce manual operation and processing time- Lead the development and requirement gathering in Electronic Dental Record project in National Dental Center that digitalised dentistry - Lead the requirement gathering in the infortainment solutions for RWS - Lead the requirements gathering in the Sharepoint refresh project to PUB Show less

Singapore

A consultant in BCSIS to provide support and maintenance of payment systems - Lead Cheque Processing System L3 support - Lead development, design and requirements gathering in BPO unit to deliver solution such as SCB outsourcing and cheque ATM (2008)- Lead the design for cheque processing solutions automation which reducing manual work by 25% (2008)

Singapore

We are an online e-commerce platform solution provider. Co-founder of company to manage project implementation;

Bachelor, Information Technology

Diploma In Information Technology, Computer Software Engineering, 3