Vincent Lamberts work email
- Valid
- Valid
Vincent Lamberts personal email
Vincent Lamberts phone numbers
Vincent Lamberts is a successful, motivated and customer-focused team leader with over four years' experience of leading a multi-cultural, blended-shore team. He also has over ten years' experience in vendor liaison and consumer support, specialising in customer experience, escalations and product supportability.Vincent is a keen developer of others with a passion for training and coaching.Key Attributes:- excellent written and verbal communication skills in English, German and Dutch, with the ability to communicate professionally and confidently at all levels, both internally and externally- ability to gain respect and confidence from co-workers and management- working to ITIL standards whilst striving to achieve best practice and continuous improvementSpecialities: Problem Ownership, Customer Service Excellence, Best Practice, Coaching, Knowledge Management, Customer Experience, Leadership, Incident Management, Continuous ImprovementEducation:BCom (Honours) (Informatics) from University of Pretoria
-
Technical Service Team LeadSysmex UkRoade, Gb
-
Technical Service Administration Team LeadSysmex Uk Apr 2019 - PresentMilton Keynes, England, United KingdomMy role of Technical Service Administration Team Lead is to provide support within the Technical Service Team, dealing with customers calling the UK Customer Support Centre and all Administration requirements to support the Technical Field activities. It also includes Spare Parts Distribution and Administration.My main responsibilities include:- Management of calls into the department- Coordinating Field Resources- Preventative Maintenance Interventions- Engineer Change Records- Spare Parts Administration and Management- Escalations- Championing Communications
-
Technical Services CoordinatorSysmex Uk Dec 2015 - PresentMilton Keynes, United KingdomMy role of Technical Service Coordinator is to provide support within the Technical Service Team, dealing with customers calling the UK Customer Support Centre and all Administration requirements to support the Technical Field activities. It also includes Spare Parts Distribution and Administration.My main responsibilities include:- Management of calls into the department - Coordinating Field Resources- Preventative Maintenance Interventions- Engineer Change Records- Spare Parts Administration and Management- Escalations- Championing Communications
-
BartenderMiddletons Steakhouse & Grill Aug 2015 - Nov 2015Milton Keynes, United KingdomAt Middletons my job included providing an excellent guest dining experience both behind the bar and on the floor. This included mixing ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations whist complying with all food and beverage regulations.My responsibilities included:- prepare alcohol or non-alcohol beverages- interact with customers, take orders and serve snacks and drinks- assess customers’ needs and preferences and make recommendations- mix ingredients to prepare cocktails- check customers’ identification and confirm it meets legal drinking age- restock and replenish bar inventory and supplies- keep bar organised and clean- fill drinks orders for waiters
-
Team Leader And Product Supportability Engineer, Trend Micro Technical Support EmeaMerlin Information Systems Limited Dec 2010 - Jun 2015Milton Keynes, United Kingdom- Directly responsible for a team of three skilled, Level 2 support engineers in the UK and jointly managing a multi-cultural team of up to 20 in Hungary for a blended service providing consumer support for Trend Micro across EMEA- Day-to-day tasks include looking after staffing levels, ensuring SLAs are met, keeping on top of quality control and taking ownership of customer escalations- Support Readiness is another area that I am responsible for which includes working closely with the client and various international support, development and implementation teams- Maintaining a very close relationship with the vendor and liaising with them on a daily basis- Conduct all training for the team -
Training And Development CoordinatorMerlin Information Systems Limited Jul 2007 - Oct 2010Milton Keynes, United Kingdom- Responsible to train and develop the Trend Micro team- Included ongoing training, new product training, soft skills training, new starter training, and continuous assessment in the form of IDPs- Worked extensively with the team leader and team manager as well as Level 2 on escalations- Took part in weekly executive summary calls with the client.
-
Multi-Lingual Technical Help Centre AnalystMerlin Information Systems Apr 2005 - Jul 2007Milton Keynes, United Kingdom- Helpdesk role to provide Dutch, German and English first line technical support to Trend Micro consumers across EMEA- Extensive involvement in knowledge management for the public support portal, technical solution creation and publishing, training fellow colleagues and new starters, setting up testing environments and liaising with second-level support in Manila
-
Assistant LecturerUniversity Of Pretoria Jan 2004 - Dec 2004Junior lecturer at the Department of Informatics - University of Petoria
Vincent Lamberts Skills
Vincent Lamberts Education Details
-
Informatics
-
Informatics
Frequently Asked Questions about Vincent Lamberts
What company does Vincent Lamberts work for?
Vincent Lamberts works for Sysmex Uk
What is Vincent Lamberts's role at the current company?
Vincent Lamberts's current role is Technical Service Team Lead.
What is Vincent Lamberts's email address?
Vincent Lamberts's email address is vi****@****sgl.com
What is Vincent Lamberts's direct phone number?
Vincent Lamberts's direct phone number is (512) 340*****
What schools did Vincent Lamberts attend?
Vincent Lamberts attended University Of Pretoria, University Of Pretoria.
What are some of Vincent Lamberts's interests?
Vincent Lamberts has interest in Cookery, Current Affairs, Politics, Social Media, Technology, Science And Technology, Music, Swimming, Film.
What skills is Vincent Lamberts known for?
Vincent Lamberts has skills like Training, Coaching, Outsourcing, Management, Itil, Customer Service, It Service Management, Cloud Computing, Service Delivery, Technical Support, Team Leadership, Project Management.
Who are Vincent Lamberts's colleagues?
Vincent Lamberts's colleagues are Paul Hanniffy, Janita Pereira, Darren Stenlake, Jennifer Woollett, Craig Matthews, Katie Maslin, Órnagh Daly.
Not the Vincent Lamberts you were looking for?
-
Vincent Lamberts
Antwerp -
Vincent Lamberts
How Many People Would You Impress If The World Was Blind.Lucerne Metropolitan Area -
Vincent Lamberts
Belgium -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial