Senior Social Media Manager
Clients B2B, B2G: United States Mint, The National Flood Insurance Program (NFIP), Summit Ridge Energy, The Public Sector HR Association (PSHRA), Saint Peter's University, CommScope (RUCKUS), Transurban (Express Lanes)· Developed and curated monthly social media content calendars across all social platforms· Created the digital go-to social strategy for new and existing clients· Led community management through Meta Business Suite and Sprout Social, including crisis-mitigating… Show more Clients B2B, B2G: United States Mint, The National Flood Insurance Program (NFIP), Summit Ridge Energy, The Public Sector HR Association (PSHRA), Saint Peter's University, CommScope (RUCKUS), Transurban (Express Lanes)· Developed and curated monthly social media content calendars across all social platforms· Created the digital go-to social strategy for new and existing clients· Led community management through Meta Business Suite and Sprout Social, including crisis-mitigating risks and maintaining reputation through strategic communication· Assisted in various email campaigns, paid social media launches, and website projects· Presented monthly reporting, new content ideas, and recommendations to clients and internal teams· Actively mentored new interns, providing guidance and supportHighlights:· Increased Summit Ridge Energy’s 2023-2024 total social media engagements by 66.6% YoY, post clicks by 100%, and followers by 33.3% through strategic content development· Increased 2023-2024 RUCKUS total social engagement by 25% YoY and grew post clicks and followers by 20% through daily content creation and daily community management Show less