Service Engineer
Saga Instruments Pte Ltd
Singapore
-Responsible for the installation, commissioning, calibration, troubleshooting, repair andmaintenance of Material Testing equipments for Petrochemical, Textile, Pharmaceutical andResearch Engineering applications. (Brands: Atlas Material Testing, SDL, Toyoseiki, Tinius Olsen)- Trains customer staff in basic operations and maintenance procedures of the equipments.- Provide installation and service support to customers in Singapore, Cambodia, Myanmar and Malaysia.- Writes machine calibration procedures, service reports, calibration reports, updating of machine manuals in accordance with company’s standards.- Correspondence / co-ordination with customers for machine calibration and maintenance schedules.- Maintain close communication and cooperation with manufacturer service team in USA and Asia.- Make quotations, sourcing and purchasing of parts and other materials.- Answer questions and resolves issues to customers and supplier concerns.- Travels and works independently with less supervision to support customers on-site in Singapore, Cambodia, Myanmar and Malaysia.- Performs stock management of in-house and customer service parts.