• Drive exceptional financial results through exemplary cost control with attention to detail• Implement delivery service strategies and initiatives to exceed expectations• Manage and lead a medium-sized team with of 85 with high engagement and performance across all metrics• Build strong relationships with third-party service providers to maintain property requirements• Drive exceptional customer satisfaction in a luxury setting• Engage strategies focusing on exceptional employee leadership and retention

PRE OPENING & OPENING• Acceptance of works after renovation, taking over of installations, management of FF&E, organization of visits by health and safety commissions, verification of equipment compliance, signing of support contracts• Set up of the Marriott Standard Operating Procedure, HOD’s recruitement, training teams to Marriott standards, development of the F&B concenpts, setting rates and positioning stratégy …• Soft Opening December 2022 , second phase opening May 2023, Full opening september 2023.

• It is creating a unique, differentiated image or identity for a hotel in the minds of consumers to make the Brando stand out from its competitors and to drive unexplored niche of ultra-high net worth Individuals. • Development of partnerships & co-branding • Enriching the F&B offer with the partnership of 2 stars Michelin Jean Imbert & local Vegan Marquisian cheffe Hereiti Seaman, • Increase the Public Relations with Hollywood celebrity agency• Thanks to better identification of our brand DNA, the respect for island community values, culture & history, and our Action & Vision for sustainability and island preservation, we want to enhance our leadership in Luxury hospitality and eco-friendly initiatives.

350 hotel rooms & 175 hotel apartments, 7 outlets and 7 meeting rooms• Managed day-to-day hotel operations and functions with a team of 170 associates.• Development of 3 new outlet concept: Cuban lounge, French Bakery-Pastry and Raw and Green snack (Keto style), to increase F&B revenues of 30%.• Increase guest loyalty to 87% in surveys on attentiveness, cleanliness, quality of maintenance and breakfast offer and service.• Extend the outside catering offer to drive new clients thanks to our new Food concepts• Developement of strong partnerships with Doha’s C-Level & High Net Worth individual :.• Develops Loyalty, sales & up selling strategies to improve hotel RGI of 1,5% and GOP of 3,6% compare to 2019 budget

• Reviewed P&L statements, budgets and forecasts, revenues and expenses.• Oversaw individual department managers and ensure adherence to company policy and procedure.• Set up new procedure in Front office, housekeeping and security to increase guests satisfaction above 85%• Assisting the Food and Beverage, to reposition the new outlets, developp revenues and improve service delivery• Review and Improve pricing strategy for Suites, long stay and Mice with immediate ROI• Initiate regional cross selling strategy with Nairobi and Masaï Mara Kempinski sister hotel

Amphitrite Palace of 178 rooms, Avanti Mohammedia 156 rooms & Rabat convention center • Merge the 2 hotels and the convention center sales, marketing, reservations and revenue department and improve team productivity • Initiate and set up PREFERED HOTELS GROUP affiliation • Intensive development of the Golf & Spa niche offers as an unique private place in Morocco • Study & Review the global sales & marketing department action plan according to the market /competition• Prepare & implement corrective action & SOP for Sales, Front, F&B to increase profitability and service delivery• Sales & Profitability audit in Sheraton Djibouti for owning company followed by Action Plan to improve business opportunities• Training of reservation, Front and F&B to increase guest satisfaction and cross sales • Permanent duty manager in Amphitrite Palace, in charge of the improvement of the operation coordination between of Sales, Front and F&B• Manage the convention centre to improve team efficiency and outlet profitability• Preparation of the hotel and Convention center budget, affiliation with ICCA to increase International exposure.• Attract and host of the United Nation Libyan peace dialogue during 6 months in 2016 in the Amphitrite and Convention center.

Mission for the launching of a new brand : Brandt Motors, full range of electric vehicles with high performance engines and batteries, top quality electronics 100% made in Lyon / France .* Business Plan for 2012-2015* Set up of CRM * Distribution network developpement* Organisation of call for tenders procedures* B to B and B to C Marketing actions for 2012/2013* Training of sales team* Identification and and developpement of Key accounts

Back to school to improve my knowledge in company managementGet the tools to optimized your copmpany Success with global Strategic actions :Focus on Medium sized companies of 100 to 500 employees* Methodology of the strategic diagnosis* Economic and competitive analysis of the environement* Management the company structure * Strategy and organizational processes* Industrial and logistic management...

Repositioning of the hotel after renovation in 2009.Increase Sales and Banqueting Revenu of 50% in 4 years, thanks to Portfolio development, Distributions, Revenue management and Digital Marketing and communications.In charge of service quality and guest satisfaction and CRMLooking after Geneva Key accounts for all Warwick hotels : Banking, International Organisation, Business Planner ...

Mission to merge the Corporate, Banquet and Mice sales team of 15 persons to optimized Rev-par and increase banquet sales.

Le Méridien N’FIS - Marrakech, Morocco (Oct 2004-May 2005)Mission from the head quarter to increase hotel revenuesLe Méridien Ile Maurice / (Former Radisson) (Jan 2003 to Sept 2004)Active participation for the opening and rebranding. Developp suites & Spa Package on up-scale marketResults: After 18th months the hotel as double is Revenue per room available and results are 15% over budget and PBFC.Le Méridien Carribean Hotels (July 2000-June 2001)5 hotels of Guadeloupe, Martinique & St Martin - French West IndiesIn charge of the promotion on European market.

Le Méridien Caraïbes - Based in Paris, France (July 2000 to July 2001)Oversaw 5 hotels properties in the Caribbean for European MarketHotel Le Méridien l'habitation– St Martin – French Caribbean (1997 to July 2000)Group Coordinator

In charge of Guest relation and Public Relation Permanent Duty Manager Improvement of Guest satisfactions and Service delivery with a satisfaction level improve from 65% to + 90% in 3 yearsCreation of the MICE departement in 1994