- Director for 17 episodes of the audio drama anthology Seminar for Pendant Productions.- Managed goals, timelines, and objectives for production including setting realistic timelines and tracking completion.- Cast, directed, and managed voice actors via e-mail and Discord.- Trained assistant directors, assigned tasks, and tracked completion.- Edited dialogue and sound effects with Avid Pro Tools according to deadlines.- Composed theme and background music for various shows.- Wrote 13 audio drama scripts and 12 wrapper scripts.- Won two Parsec awards in 2015 for directing and writing.

- Audited processes around medical billing entry processes in order to identify common mistakes and occurrences that could benefit from additional documentation.- Created documentation of processes and best-practices to aid Keyers/Coders in correctly entering information.- Coordinated with Quality Control Supervisors to understand business processes, goals, and desired outcomes and verified these matched with documented processes.- Verified medical billing information entered by Keyer/Coders by tracing their work via web-based database interface, identified gaps, and re-verified missing or incorrect information using tracing and other data sources.

- Designed, built, and updated web site using Joomla, CSS, and HTML.- Created company logo using Photoshop.- Consulted on maintenance of the website.

- Created two secure internal websites using css and php featuring a bulletin board system, a calendar, and streaming video.- Consulted on maintenance of the websites.

- Prepared for upcoming audit by auditing existing documentation for multiple identity management products including LDAP, Java Directory Server, and Microsoft Identity.- Created documentation to address weaknesses identified before and after audit using Microsoft Office, - Chameleon, Lotus Notes, and other document management tools.- Used Remedy and Chameleon to manage projects, tasks, and outcomes.- Collaborated with technical consultants to translate and document security processes.

- Technical program manager for 20 customers using the SRM product.- Briefed customers on current performance trends, challenges, and opportunities.- Analyzed system performance for over 2000 AIX, Linux, Solaris, and HPUX servers.- Created tooling using Python and Unix scripting to automate collection and monitoring of servers.- Documented observations from analysis using SRM, Excel, and Powerpoint.

- Implemented systems test plans for ALPS (Advanced Loan Processing System).- Transferred data from hand-written credit applications to a computerized loan-processing system.- Communicated with credit managers to facilitate correction of loan applications for faster processing- Implemented systems test plans for ALPS (Advanced Loan Processing System).