Enterprise Architect
CurrentStrategy & Deployment of Information Systems• Simplification of the information system• Establishment and management of the Information Systems architecture practice• Definition of roadmaps, performance indicators• Recommendation of software solutions and standardization• Process and architecture design• Alignment of technology with business needs• Cloud transformation strategy and implementation• Business case definition: costs / benefits, planningManagement• Recruitment of internal and external talents• Coaching and skills managementBudget Management• Optimization of operating costs• Definition of investment budgetContracts & Licenses• Rationalization and compliance of licenses• Contract negotiationPlan the selection, introduction, maintenance and retirement of the IS Business Support Systems, based on business requirements, services value, technology evolution and existing risks, in partnership with the portfolio owners. Architecture and deployment: Customer Portal, Identity Management, Messaging and Collaboration with several Office 365 initiatives, Endpoint Management (workstation, mobile), virtual contact center in Montreal and DelhiBusiness Analysis: emarketing and corporate web site, complex order management, customer service portal