- Be an interface between our special project customers and Redx internal groups- Prepare system design, proposal to our special project customers- Do project proposal and presentation to our customers- Bring the customer inquiries to our internal groups to do feasibility studies- Managing our internal software group project tasks, priorities, and schedules- manage software product requirements and change requests- Conducting our new products functional testing, evaluation to make sure the new products meet market requirements- Managing the customer relationship and customer user experiences- Be a cross functional group leader to communicate with Australia and China groups- Be able to manage our tech support group

Focused on product & digital transformation of elderly home safety product servicesDeveloped 3 years digital product roadmap with multiple streams of productsPlanned and digitized Elderly Remote Safety Service Planned and digitized EasyHome Services Planned and developed horizontal servicesuniversal service enabling service mapping of subscribers, carers, elderly users, service workers, donors and volunteershorizontal login servicedigital payment servicePlanned digitization of health program for dementia elderly on the webLed UX research on digital product with continuous product refinement from voice of users

Lead a group of talent to drive product transformation & growth of Baby Kingdom. Headed up Growth Hackers, Social Media & Digital team, KOL leader, Product Owners, UX designers, Video production team with close working partnership with eCommerce team, Editorial team and Community team.• Drove 50% growth on page view and 70% growth of active users• Drove 200% growth on facebook fans, reaction and engagement• Started a new social page on Instagram to capture young mum• Drove 100% growth on eCommerce selling• Revamped baby-kingdom.com website with introduced new product model of KOL and PGC• Established Content Marketing approach with effective strategy driving traffic back to core business platforms• Established UX Research approaches with contribution to continuous product refinement• Established VOC workflow to contribute User Driven product development approach

Focused on preventive health care product development with solution well covering physical health and mental health. Headed up Product team, UI Designer, IoT Hardware team, CRM team, e-Commerce & Channel Sales team• Planned and developed 1st in World (introduced in CES2016) Health Wristband which supporting medical grade HRV analysis and breath training on the go. Established scientific proof on health product features with Harvard Medical School and National Taiwan University Hospital.• Developed Home Farming IoT product with cooperation with MIT Media Lab and South China Agriculture University• Developed horizontal services supporting all products - membership system, customer loyalty & reward system, dynamic user journey engine• Planned and developed business operation on WeChat with traction developed by contents & online classes which then extended into successful social commerce platform• Established China focused eCommerce channels with product sales in Tmall, JD, Amazon, WeChat which extended to international including Amazon US, Lazada, Qoo10, Asiamiles, Yahoo! Deals, HKTV Mall and offline channels• Brought in new products from Kickstarter and Indiegogo with exclusivity in Hong Kong and Macau• Developed product strategy and tactic for HeHa product development and setup key actions

Disrupted existing e-Commerce product to provide O2O new product experience for small to medium business companies. Headed up x3 full stack engineers, x1 cloud engineer and x1 UIUX designer to development a full range O2O product from ground up.• Secured HK$4 million funding for product development and successfully exited• Developed a complete O2O product roadmap covering small to medium size of companies• Worked together with engineers to support business model of SaaS and SaaP• Allowed SKU setup with any user's mobile devices which can be published both online (Internet) & offline (in store) in real-time• Product extended to replace in-store POS with simple credit card and mobile payment integration• Developed thematic layout for online store front to support merchants from different industries• Built Cloud APIs to support business corporation which integrated online store with existing online services

Focused on New Media product and business development with extended reach to global Chinese community. Headed up Product Development team, Marketing team, User Experience Design team, User team and Program Management team of TVB.COM• Partnered with HTC a TW smart phone manufacturer with co-development of myTV3.0 as pre-installed mobile app• Partnered with Microsoft to develop myTV, TVB News on Windows Phone 8, Windows 8 Platform and xbox• Planned and developed pre-version of myTV Super supporting set-top-box, PC, Tablet, Mobile Phone• Managed World Cup business planning and product planning with wireframe & visual design alignment with corporate sales team• Simplified TVB.COM membership and extended to Mobile App platforms• Reorganized product team with clearer role & responsibility with result of team spirit uplifting, better product planning and feedback mechanism• Re-developed management report which reflects product metric and ad metric across Web and Mobile App

Headed up Mobile Application Development team, Backend Development team, Frontend Development team, Ad Technology team, Event & Campaign Development team of TVB.COM with focus of product application development across multiple platforms - mobile, tablet, web and set-top-box.• Led development of TVB News App and TVB Zone App across multiple internal departments and successfully launched at Q3 2012 and Q1 2013 respectively• Led development of myTV HD app with full integration to TVB Broadcasting backend systems and released pilot myTV HD app with HTC ONE and HTC Butterfly S• Managed 2 new products development - Entertainment News and the 1st pay service from TVB.COM – TVB Video Store• Proposed and developed new Ad Formats for Web and Mobile App and led Ad Delivery integration with DoubleClick for Video Crazy Ad • Planned new Ad Tech tools so to optimize Sales Operations flow• Collaborated with China Mobile for content requirement and technical implementation of Mobile TV and TVB News catch-up• Enhanced current partnership system to address content delivery SLA with PCCW and 3HK• Implemented online traffic tracking with Nielsen and comScore which further contributed into TV Rating

Managed Yahoo! Advertise and Partner Networks business optimization and technical implementationPlanned and managed Yahoo! monetization product features and roadmap with prioritization across APAC business lines and drove APAC Partners implementation and adoptionLed Yahoo! Search Advertising and Partner Advertising Networks migration from Yahoo! into Microsoft AdCenter under Search Alliance project

Launched Yahoo! Knowledge+ Mobile version, an on-the-go knowledge search engine provides enhanced knowledge discovery experience Launched Yahoo! Pulse globally 34 markets over 18 localized languages, a social update and vitality aggregator that enables users to connect Y! social graphs with Facebook and Twitter and update photos and blogs, and play social games

Led Hong Kong projects development horizontally across 30 products, with 50 engineers from frontend development, software development, quality assurance, service engineering teams and 20 engineers from offshore development center. Performed APAC PMO work which included resource management, process management, vendor management, tool management, offshore development management, program status tracking and reporting.

Primarily be responsible for planning and managing concurrent projects activities in order to achieve business targets. Prepare projects progress board for senior management revision.Closely work with business, development, system & network and operation teams to define project sizing and prepare project resource plan. Assign resource on project tasks with alignment with development team. Keep track & monitor risks/issues with project managers and clients. Act as escalation contact for project issues and maintain close relationship with project stakeholders internally and externally.

Managed online product development of next media portal which included news & magazine, advertising, web1.0 portal properties and community tools development, ecommerce properties development & online payment integration.• Developed Hong Kong 1st & No1 portal with 30 user designers, 70 developers and 15 system & networking engineers in 5 months• Planned and developed the payment and transaction backend of membership, eShopping Mall and eAuction with full reconciliation features and processes in next month • Developed in house traffic tracking and advertising system which supported over millions of request per day• Launched Portal properties – atnext Racing, atnext Photo, atnext eCard, atnext Charity, atnext Parenting• Setup portal frontpage operation process and documented a cookbook for working teams