Vincent Spera Email and Phone Number
Experienced manager with strong people management skills across trust & safety investigations teams within the technology industry.Expertise in project delivery aiming to enhance programs and team performance.Experience across many industries with a closer approach to E-commerce, policy abuse and fraud. Passion for providing creative solutions to scale processes and enthusiastic to always keep learning and up to date to keep up with the rapidly evolving technology industry.I hold a master in International business and diploma in capital finance.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
-
Cyber Fraud Investigations ManagerAmazon Apr 2021 - PresentBarcelona, Catalonia, Spain· Responsible to plan, direct and organize the operations of a global Report & Fraud Detection;. Gemba and Kaizen EMEA representative to recommend practices to increase and enhance the effectiveness and efficiency of the program;· Reporting to senior leadership on vendor and workflows management, · Strong working knowledge of policies, procedures to Develop and execute strategies as well as to act as a connection between the team and cross-functional stakeholder to ensure compliance with procedures and regulatory requirements;· Provide leadership, great team building, ensure coaching and fairness across the teams with focus on wellness and culture embracement. -
Project Director/PartnerGia Global Group Sep 2019 - PresentIrelandCreating and leading the machine learning safety summit and webinar 2020 https://mlssummit.com/ (auto entrepreneur)Core responsibilities:- Creation and planning of the agendas. Established the key topics and time frames for all the events, managing delegate registration and liaison. Successful webinar event with 160 attendees. - Recruiting building and developing relationships with speakers, customers, media and cross partners;- Holding full responsibility for events from briefs through to on-site management. Collaborating with internal creative and production teams. Creation of websites, social media, apps- Managing events on-site and online (international) , sourcing venues (UK and overseas), booking travel, accommodation and other event logistics. Managing and controlling the cost on budgets. -
Trust & Safety Senior Manager (Contractor)Google May 2018 - Mar 2021County Dublin, IrelandLead the team with 60 team members and 6 pod leaders reporting to me from different locations for Google Shopping across the globe. Vendor processes and workflows management. (HC, Targets, deadlines)Responsible for ensuring that program goals are in line with SLAs. Draft and implement team's deadlines, responsibilities, as well as oversee and summarize progress of the program. Draft the road map of the project and weekly reporting to senior leadership. Core Achievements:- Increased the quality process from 80% to 95%;- Successfully set up of 2 new sites (Kraków & Lisbon), with a ramp up of resource allocation up to 150% responding to the high demand to cover the EMEA market;- Created and mapped processes to develop business performance. Productivity improvement from 80% to 92%;- Implemented change management through process standardization. Improvement of daily reporting, creation of dashboards and automation of reports. -
Policy Fraud & Abuse Sr Analyst - T&S (Contractor)Google Sep 2016 - Apr 2018County Dublin, Ireland· Pod Leader assisting the team manager with daily operations, providing coaching and quality reviews;· Performing policy fraud end-to-end investigations for Google AdWords and onboarding in Google Shopping;· Conducted cross-functional teamwork and collaboration to search new typologies, trends and patterns and provide conclusion and recommendation for scalable enforcement. -
Management In Catering & Hospitality InternshipMinya Hotels Feb 2012 - Sep 2012Shanghai City, China- Teamwork - Responsibilities in managing team- Practical studies in different positions- Reception & Conciergerie Management- Restaurant Management - Marketing Management
Vincent Spera Skills
Vincent Spera Education Details
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90/100 -
International Business -
Eha AvignonSecond Honor
Frequently Asked Questions about Vincent Spera
What company does Vincent Spera work for?
Vincent Spera works for Amazon
What is Vincent Spera's role at the current company?
Vincent Spera's current role is Cyber Fraud Investigator Manager.
What schools did Vincent Spera attend?
Vincent Spera attended Dublin Business School, Dublin Institute Of Technology, Eha Avignon.
What skills is Vincent Spera known for?
Vincent Spera has skills like International Business, Strategic It Management, International Marketing, Computer Network Operations, Human Resources, Operations Management, Operating Systems, Knowledge Management, Accounting, Financial Analysis, Inventory Control, International Law.
Who are Vincent Spera's colleagues?
Vincent Spera's colleagues are Will Carver, Angelina Andrews, Archanaa M, Mates Andreea, Karthick Raj, Sagar Lund, Ekrem Toprak.
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