Customer Service Representative
Texas, United States
Answered phone/email during business hours and assisted individual and business customers with order inquiries, issues, status and any questions they may have regarding products and availability. Placed stocking orders with vendors and contacted shipping companies (FedEx, UPS, DHL, etc.) for ETA and any changes to shipping that may be needed. Coordinated with Manufacturing and Shipping departments to ensure orders are sent out in a timely manner while ensuring order accuracy.