Working as System and Solution Architect, to support our customers in the adoption of BPM software solutions, from strategy through execution.▪ Financial Services: major italian bank (November 2017 – March 2018)System&Solution Architect for the enhancement of an in place Pega7 solution to perform Payment Investigations. Management of two development teams, one for bug fixing of the as-is application, one for the enhancement part of the project.▪ Financial Services: major italian bank (July 2016 – November 2017)System&Solution Architect for the development of a Pega7 solution to enable digitization and management of E2E SEPA Credit Transfer and Taxes Payment processes.▪ Energy: multinational firm in the renewable sector (June – September 2017)Software Selection activities, evaluating BPM prototypes developed by selected vendors and supporting our customer in the clear definition of requirements and needs through dedicated workshops based on design thinking

A two months high level training course sponsored by PwC&Bizmatica, focusing on• Team Building activities• Business Speaking notions• Introduction to Agile and Scrum• IT Architectures• Cloud Services and XaaS approaches• Internet of Things and Big Data challenges: notions, visions and state of art• Design ThinkingSimultaneously, training on PEGA 7 Platform, a BPM software by Pegasystems; road to System Architect certification exam.

Gucci Shoe BU - Mapping of Technical Area Processes through• Deep-dive training on basic footwear techniques• Analysis of existing procedures• Creation, through brainstorming sessions, of a new way to map internal flows (BPMN based), to make procedures easily readable and understandable to everyone working in the Technical Area• Direct interaction (interviews, job-observing sessions) with all operators to better understand and acquire correct informations about real adoption and observance of actual procedures• Identification of improvement areas, evaluating reorganization or reengineering through the definition of a desired to-be state

Assigned to the Meals MBU to assist the department Operations Manager and the Process Engineer Tutor during the daily activities such as▪ monitoring processes through selection and collection of adequate data used to determine KPIs, for each production line;▪ KPIs reporting during the Daily Operations Meetings;▪ discussions and definiton of an action plan to solve the main issues which affected performance;▪ team working with in-line operators to grow a shared goal-oriented vision, even through the application of lean manufacturing principles;▪ have focus on continuous improvement▪ assurance of high operative standards as regards safety and quality (ISO, OHSAS, BRC, ecc.)▪ Waste management and reduction

Corporate governance analysis through▪ Business Units process mapping;▪ identification and definition of adequate KPIs to evalute BUs performances;▪ quali-quantitative analysis of information flows (both support and operative, inbound and outbound), focusing on the influence and impact that worker's know-how had on the proper adoption of firm policies and procedures.