Vince Pane, Pmp Email & Phone Number

New York, Ny, Us

New York, Ny, Us

• Expertise in managing projects across various disciplines and complexities. • Specialist in assisting businesses streamline operations and leverage existing personnel and assets. • Providing support for sales, marketing strategy, and operations utilizing CRM systems including Salesforce & HubSpot • Focus on forward-thinking technical development by researching and implementing software and hardware solutions.

• Paired with C-level Executives to identify and deliver full project roadmap for initiatives that strengthen all areas company business.• Led the Project Management team to fluidly respond to evolving market opportunities and challenges.• Shepherded cross departmental programs to solidify support from key stakeholders.• Coordinated the implementation of all marketing and support email campaigns.• Utilized eCommerce metrics to discern targeted areas of improvement.• Served as a subject matter expert in Salesforce Marketing Cloud.• Designed, Implemented, maintained, and documented Task and Project management software procedures.• Analyzed market trends to identify promising new products/features and negotiate product pricing to increase revenue.• Oversaw artwork and marketing design by implementing innovative marketing strategies that build consumer advocacy.• Handle forward thinking technical development while researching and implementing software and hardware.

New York City Metropolitan Area

• Resolved critical issues and proactively initiate process improvements to optimize operations and enhance productivity.• Launched irvinsimon.com and pictureday.com, completed successful Salesforce Marketing cloud project and led initiatives related to eCommerce platform development, website management, analytics, email marketing and product development.• Drove marketing campaign development using analytics to maximize impact across B2B and Consumer marketing areas.• Head Customer Care team by streamlining workflows, handling escalations, training staff and enhancing customer service.• Exhibited expertise in the area of Content Creative Lead, including website, print marketing and email marketing assets.• Led technical sales support for picture sales, provided floor management and managed staff communications and events.• Directed Social Media Management across Yelp, Google Reviews, BBB, Facebook, Twitter, Glassdoor and LinkedIn.

• Ensured efficient operations of the department and handled various challenges of electronics repair.• Demonstrated expertise in technical consulting for high profile customers while providing effective custom solutions.• Assisted General Manager in satisfying customers who previously faced lackluster experiences within the Best Buy family.

• Responsible for the selection, training and scheduling of a staff of 25 elite electronics experts.• Spearheaded improved performance throughout store to help store earn recognition as an “Achiever Store”.• Assisted in creating policy, practices and training materials for a new national phone sales department.• Recognized by the Board of Directors as a key innovator and earned status as a Microsoft Certified Professional.

• Conducted on-site assessment, solution design and staff training and traveled across NY to share best practices.• Served as industry expert and single point of contact for small to medium businesses regarding IT needs.