Vince King Email & Phone Number

Denver, Co, Us

Phoenix, Arizona, Us

Milwaukee, Wisconsin, Us

Advisor and fractional enterprise value(EV) focused operator. Specialization lies in strategically maximizing investments in operating and growth functions for founders, executive leadership teams, boards, and PE/VC firms.Current Projects:• Strategic Growth Strategy: Product strategy/design and operational delivery, leveraging longitudinal clinical and payment data to drive clinical and financial outcomes for Patients, Providers, and Payors. • Operational Effectiveness: Data-driven design to support commercial and operating structures, focusing on increasing EBIDTA and reducing COGS. • Strategic Brand Strategy: Brand/demand redesign to open new markets and access to additional buyers. Domains:• Digital Health• Digital Front Door (Solutioning/Design/Deployment/Change Management)• Patient Financial Experience• Patient Payments • Healthcare Payments• Revenue Cycle Management • Technology and Technology enabled services• Workforce Management

Bellevue, Washington, Us

Overview: As Chief Operating/Growth Officer, reporting to the CEO and Board, I led a hyper-growth strategy for a digital health company addressing clinical and administrative workforce management needs in the acute and post-acute care markets. • Commercial functions, including product strategy/delivery, marketing, sales, client management, and revenue operations.• Operational functions, including clinical staff recruiting/retainment and full-service clinical staffing operations across licensure. Responsibility for operational quality, efficiency, and productivity.Key Achievements:• Revenue Growth: Grew revenue 59% by month 4.• Operational Excellence: Stabilized revenue attrition within the first 30 days. COGS reduction of 28% in the first four months.Relevant Projects:• Data Driven: Designed and implemented a data-driven GTM approach, increasing client utilization, provider experience, and reducing CAC and COGS.• Revenue Growth: Executed three partnership agreements, opening three new markets.• Brand Design: Convert brand identity from legacy agency to ‘workforce solutions’ tech-enabled service partner. • Operational Excellence: Design and implement ‘order to cash’ processes to stop revenue attrition, build a stable production base, and iterate for scalability.

New York, New York, Us

Overview: Reporting to the CEO/Board, I led a hyper-growth strategy that included all commercial elements: P&L, product strategy/delivery, marketing, sales, client management, and revenue operations. Key Achievements:• Revenue growth of >5x.• ASP growth of 5x in providers and 15x in pharmacy and life science/pharma.• Enterprise pipeline growth of 20x. Relevant Projects: • Business Model Optimization: Leveraged data to expand markets, creating a multi-sided marketplace and redesigned GTM to a data-driven model, optimizing the go-to-market, pricing, ROI, and client value delivery.• Brand Strategy: Orchestrated a significant shift in our brand strategy, leading the transition from a ‘financial navigation workflow solutions provider’ to a dynamic multi-sided network. This transformation enabled interconnected constituents to drive patient outcomes while alleviating financial hardships• Product Leadership: Conversion of point solution workflow tool to data-driven consumer experience platform.• Operational Excellence: Built commercial infrastructure to provide the foundation for scale across verticals and channels, resulting in additional corporate funding, revenue growth, and reduced CAC.• Data Driven: Instituted a robust data-driven approach by creating and operationalizing the Client Assessment process. This initiative significantly expanded ROI, deployment scale, revenue recognition, and NRR, underscoring the power of data in driving business success.

Murray, Utah, Us

Overview: • Phase I: reporting to CEO/CCO/COO, led commercial integration of digital front-door businesses into R1 enterprise, including brand, product design/build, technology deployment, and commercial operations. • Phase II: Led a digital front-door deployment at a $7.5B NPR health system comprised of 17 hospitals (>4K beds) and over 260 care delivery sites (>6.5K physicians). The project included stakeholder leadership from c-suite to end-user across acute and ambulatory settings, solution/technology design, delivery, deployment, and change management. Key Achievements/Relevant Projects: • Revenue Growth: Turned around pilot client sale and deployment, securing client commitment and material expansion of CARR. • Operational Excellence/Product Design: P&L/operational ownership of early adopter clients, change management, deployment, executive sponsorship, interface design, product delivery, solution design/build, and third-party relationships.• Client Centric: - Designed and deployed a change management program that works cross-functionally across the health system and provider stakeholder groups.- Design, build, and implement use cases for impacted constituents in acute and ambulatory care settings: patients, providers, IT, call centers, digital, and consumer experience.

Chicago, Il, Us

Overview: As Chief Commercial Officer, reporting to the CEO and Board, I built and led the commercial functions of product, marketing, sales, and account management. The primary charge was to design and implement the business transformation, creating an exit for the business.Key Achievements:• Business Growth: Led successful exit for business, resulting in a 144% increase in cash paid for the company.• Revenue Growth: Positioned enterprise for 40% year-over-year revenue growth; achieved enterprise pipeline growth of 765%.• Operational Excellence: EBITDA increase of 20%; accelerated revenue capture, reduced COGS/CAC, and decreased the sales cycle from 18 to 12 months.Relevant Projects:• Brand Expansion: Created new pathways to growth through product development/launch, market positioning strategy, and execution based on customer needs and competitive intelligence to win existing markets and expand TAM to new/untapped markets.• Corporate Development: Created and executed M&A pipeline (led buy-side acquisition of Tonic Health).• Marketing Operations: Implemented Account-Based Marketing, resulting in a year-over-year increase for MQL creation of 54% while driving a year-over-year increase in marketing pipeline contribution of 207%.• Commercial Effectiveness: Implemented highly effective GTM strategy with funding solely from SCI balance sheet. P&L responsibility for my functions.• Strategic Planning/Tactical Execution: Converted account management from a “Client Delight” function to an accountable growth organization.• Product Leadership: Design and launch of Digital Front Door – Data-driven technology transformation, converting offering to a microservices environment, leveraging RPA/ML/AI to deliver value to additional use cases.

Moline, Il, Us

Revitalized business strategy, transforming from outsourcing to tech-enabled services, and orchestrated rebranding to shift from "commodity" to value-driven technology services. Directed client management, marketing, sales, and operations, focusing on strategic planning and execution. Implemented rigorous commercial and operational practices, implementing KPIs, forecasting, and commercial processes. Boosted revenue through targeted market segmentation and resource optimization. Crafted market- and ICP-specific value propositions, messages, and offerings. Transitioned marketing from trade show-centric to a balanced inbound/outbound approach. Board-selected representative for interviewing and choosing a permanent CEO. P&L responsibility for my functions.• Revenue Growth: Achieved revenue growth of 24% and drove a 173% increase year-over-year in commercial team performance.• Operational Excellence: Built a high-functioning revenue engine, enabling the organization to exceed aggressive growth targets. • Operational Excellence - Materially reduced CAC by decreasing sales cycle from >18 months to <12 months.• Cross-functional Leadership: Led the enterprise change management of the PE rollup of founder lead, legacy outsourced services businesses conversion to a tech-enabled patient financial experience partner.• Marketing Operations: Achieved greater than 27% target market penetration by deploying ABM. Drove pipeline growth of >$50 million.• Product Leadership: Led successful design, technology transformation, and launch of redesigned internal toolsets for external consumption and monetization, including RPA, NLP, and ML.

Drove conversion from point solution(s) provider to enterprise platform provider achieving 17% revenue growth in 2015. Led client executive, marketing, sales, and sales operations. Guided strategic business planning for departments as well as company on whole. Executive team member with direct and active engagement with investors, advisors, and board of directors. Maintained budget and P&L responsibilities for departments. Implemented operational rigor with standard budgeting, product roadmap, revenue tracking, forecasting, pipeline management, and sales process. Ideated value proposition, ideal client profile/criteria, market segmentation, and supporting sales resource strategies, including headcount, territory/account definition, supporting compensation strategies, and sales enablement tools. Originated sales enablement and operations, incorporating standard functions to include contract administration, finance, legal, RFP, and collateral. Reconceptualized value proposition from point solution to enterprise/solution offering. Implemented “voice of customer” approach for all commercial functions. Built marketing function with both in-house and outsourced functions. Selected by board to interview and select organization’s permanent CEO. Built and launched solution engineering function. Developed and launched client executive function to proactively manage revenue base.

Nashville, Tennessee, Us

Led six-person management team (total team of 45) with bookings plan of >$70 million, with revenues of >$300 million and six unique businesses: eligibility and enrollment services, clinical services, provider/patient payment solutions, payment automation services, revenue optimization services, and solution consultants. Led buy-side diligence and integration of acquisitions into broader commercial approach, including product strategy, value prop/marketing, and sales and client management. Collaborated with solution leaders to ensure market alignment of solutions/services. Developed sales plan numbers and targets and led compensation strategy and plan design. Established and drove collaboration between enterprise and specialty teams.• Commercial P&L responsibility for acquired business• Led strategic planning to include account design, whitespace analysis, ideal customer profile definition, and customer segmentation, aligning company resources to drive revenue growth and margin contribution. • Exceeded 2014 plan with 107% attainment.• 4 of 6 managers and 13 of 23 reps to Pinnacle Club attainment.• Selected as Growth Forum attendee - Top 100 leader, meeting quarterly with executive leadership to define growth strategies and strategic direction for company and core solutions.

Nashville, Tennessee, Us

Exit to Blackstone and led 14-person team, including seven enterprise AEs and seven specialty AEs; revenue of >$100 million. Named executive sponsor for ten-plus highest revenue/profile partners. Led teams through two corporate equity events (IPO and PE). Pioneered solution design and market messaging for release of total remittance management. Originated and promoted successful build and rollout of revenue cycle assessment process to diagnose client business objectives/challenges and map to company-provided solutions. Helped translate unmet customer requirements into product development roadmap while driving first-time solution adoption. Co-authored sales training and education program and led team of three individuals tasked with accelerating learning curve of all new reps (foundational) and building out (advanced and mastery) to address tenured rep career path and productivity. • Named coach of year for 2011 and 2010, with all ten members qualifying for President’s Club (first time ever).• Innovated rewrite and rollout corporate sales process to coincide with Salesforce.com (SFDC) rollout, including forecasting methodology and tracking/reporting metrics for driving sales process accountability/compliance within SFDC while ensuring sales forecast’s larger accuracy and visibility within SFDC.• Sold first deal with org’s acquired companies (FVTech, CEA) and consistently maintained largest pipeline for said acquisitions.

Nashville, Tennessee, Us

Exit with IPO and named coach of year for 2007 and 2008. Tapped to lead California and Texas – both historic under-performers – in 2008, moving both to ahead of operating plan within one year. Led Upper Midwest from 2005 to 2008, moving region from under-performing status to ahead of operating plan. Innovated Emdeon University, monthly educational opportunities available to partners, with subjects ranging from understanding market forces to how to ideally utilize solutions while maximizing ROI. Developed and sold first professional services engagement. Hired and coached rookies of year in 2006 and 2005 (both ranked No. 1 in year following).

Nashville, Tn, Us

Grew pipeline from $750,000 to $6.3 million in first 12 months. Sold company’s first ASP model laboratory information system laboratory information system. Recognized for ability to open new markets, receiving promotion to Horizon Emergency Care team in 11 months.

Us

Ranked No. 1 account executive. Achieved quota of $1.2 million with six to 12-month sales cycle. Named Peak Performer Award winner. Achieve 150%of plan. Chosen by Ohio Hospital Association and HFMA to speak at annual meetings.

Artificial Intelligence In Health Care

Product Management And Strategy

B.S., Environmental Sciences