Vinda Wulandari Putri Email & Phone Number

Padang, West Sumatra, Indonesia

Responsible for 3 pillars, that is Marketing, Operations and Academics. Ensure that these three pillars work hand in hand and in harmony to achieve the quantity and quality of education that helps students achieve their learning goals.

Padang, Sumatera Barat, Indonesia

- Receive call and message from student and parents- Handling any complain from customer- Updating and reporting data (daily)- Report any complain and problem to dashboard tech system- Updata data for after sales and marketing- Helps student to develop a growth mindset and supportive culture- Drive adoption of product usage, features, and maintain a strong relationship with customer- Delighting customer in end to end product experience especially in a context of learning experience (onboarding, learning, consultation and offboarding)- Work closely with cross functional team (product, biz ops, sales & service) to deliver the best learning experience customer- Proactive approach in sharing information relate to learning experience customer via chat/grpup chat/conference call- Manage social media on Instagram and TikTok

Padang, Sumatera Barat, Indonesia

-Organizing school visits to schools that previously have collaborated with Ruangguru in order to give counseling to students class by class-Presenting sales both direct and indirectly-Conducting follow up chats and calls via Whatsapp offering Ruangguru features as the solution for students learning problem-Carrying out administrative activities to tidy up the data obtained through the previous class counseling in the team spreadsheet that has been provided-Updating important information related to salestool and promos that run every week Updating important information related to education in Indonesia for socialization materials during the School Visit-Fulfilling all the responsibilties, achievements, and sales target set

Padang, Sumatera Barat, Indonesia