 Services Testing & Delivery for premium car brands Like (Audi & VW) in GCC Market Services Testing includes – SW & Hardware update - Testing in development environment.  Analyze system logs & error logs to find the root cause and follow the defined procedure for recovery. Capturing the traces through the QXDM, Eso Tracer , ADB Tools.  Checking & calibrating ECU’s through ODIS & CP Tool (Automotive Tool) Act as a technical escalation point for low-level / advanced troubleshooting of incidents or problems. Work directly with mobile network operators and equipment suppliers to identify or resolve quality issues at a network core / ECU firmware / network coverage level.  eSIM Infrastructure management - working with CSP (Connectivity service providers)  SMSR, SMDP, eUICC , eSIM, Subscription Management. In close alignment with Connected Car Support and R&D Teams, leverage monitoring & data analysis framework to identify gaps and improvements. Generate technical test plans for vehicle mobility functionality and performance validations.

 Network Configuration support for M2M enterprise Solutions & Managing the M2M / IoT Operations as the Team Leader M2M Solution design & planning. M2M Solution testing & Delivery  Configuring new M2M sims & doing configuration of Sims on Cisco Jasper Control Centre (AAA); Troubleshooting M2M Sims Managing & providing support for different M2M Product: In Vehicle Wi-Fi, mDVR, Secure Vehicle Tracking, ATM machines, M2M Gateways, Asset Tracking, Digital Payment & Connected Cars. Administering M2M APN KPI’s on Huawei U2022 and working on 4G/5G Narrow Band IoT (NbIoT & CATM1) Services Identification and prevention of any potential issues regarding the network, troubleshooting and monitoring, alarm handling and escalations, client and vendor interaction, documentation and reporting  Managing the services based Smart City solutions

 Performed Static and Dynamic IP pool addition at GGSN nodes and Server IP or URL whitelisting at firewall to assist the SNOC and ENOC team Shaping operational process and workflow for peers in Tier-2. Provided the troubleshooting for connectivity (GPRS, UMTS, HLR, GGSN, SGSN) for M2M product and wireless link (Last mile MPLS, VPN, IPSEC) for Banks & Industries, Administered the PDP utilization and inform to respective team and also check the Mobility management state at SGSN node. Work on the PRIVATE APN which is used by large enterprises company to send their data secure over the public network and MPLS to their SERVER end. Providing complex troubleshooting of escalated incidents and participating and providing guidance for deployments of new solutions.

Worked as Packet core FM Engineer

Worked as a Design Engineer