1. Revenue and Profitability - Achieving or exceeding revenue targets. - Managing profit margins to ensure overall profitability. - Optimizing cost structures.2. Strategic Planning and Execution - Defining and executing the overall business strategy. - Identifying growth opportunities (new markets, products, or services). - Aligning departmental goals with the business objectives.3. Customer Satisfaction and Retention - Improving customer experience and service delivery. - Developing strategies for customer acquisition, retention, and loyalty.4.Operational Efficiency - Ensuring smooth day-to-day operations. - Streamlining processes and reducing inefficiencies. - Managing budgets, resources, and timelines.5.Team Leadership and Development - Building and leading a high-performing team. - Overseeing hiring, training, and staff development. - Promoting a culture of accountability and performance.6. Market Expansion and Business Development - Exploring new business avenues and partnerships. - Expanding into new markets or product categories. - Innovating to stay competitive in the market.7. Risk Management and Compliance - Identifying potential risks and mitigating them. - Ensuring the business complies with legal and regulatory standards. - Maintaining corporate governance.8. Stakeholder Management - Communicating effectively with stakeholders (investors, board, partners). - Reporting on business performance and future outlook.9. Innovation and Adaptability - Keeping up with industry trends and technology advancements. Leading efforts in digital transformation or innovative projects

Accurately assess and analyse the Manpower requirement. • Seek clarification with respect to client contract terms, job descriptions, number of positions, joining dates, band mix, educational qualification, training need etc.• Interacting with clients and managers for SLA.• Scope of activity includes shortlisting resumes, Conduct Competency Based Interview Assessment (CBIA), Salary fitment, Letter of Intent, Offer follow up, Training need.• Ensure compliance with respect of hiring approvals.• Complete ownership of feedback in terms of shortlists and rejection along with the feedback. • Track and improve Hiring Cost, Diversity and Conversion.• Carry out Reference check before offer rollout as per the requirements of the designations being hired.• Managing attrition of the FLH team.• Implementing “Best practice” Recruitment Techniques, Cost effective strategies and innovative HR Resourcing practices. • Independently handling Bulk Requirement for all agent level requirements for Operations/retail teams.• Active involvement in strategic plans to headhunt and networking closely with the innovative channels to source candidates.• Working closely with the Manager on various strategic development issues and initiatives.• Look at increase hiring from cost effective channels like Employee Referrals, direct sourcing etc.• Maintaining data base of resources through Job Portals, Employee References, and Partners/Consultants etc.• Prepare recruitment dash board for team, highlights, lowlights and Plan of Action of the week for weekly team meeting.• Apart from core recruitment I was also involved in other HR activities like Employee engagement, Joining formalities, Employee induction programmes etc.

Create employee files for new hire and transfer candidatesSupporting the early identification of on-campus job seekers by utilizing recruitment technologies. Support Regional Talent Acquisition on company hiring process which includes interview scheduling, Manager’s calendar management and preliminary screeningAsset Management to maintain relationships with suppliers, place purchase orders with suppliers, and track those orders to fulfillment. Purchasing managers modify purchase requisitions, provide pricing for items, and place orders with suppliers. Purchasing managers who are not part of the IT organization might have access only to the Purchasing console, which allows access to purchase requisitions and purchase orders.Receiving personnel use Asset Management to confirm that the correct items were received from the supplier These persons are responsible for receiving and securing equipment, reconciling the line items of the purchase orderWith the packing list or other documents, and ensuring the quality of the materials received.Approvers use Asset Management to approve purchase requisitions that have been submitted by an HO. An approver can be any person in organization.Handling pay out activities like maintaining the Samsung employee’s attendance more than 1900 including with promoter / team leaders and ZSE, on daily basis.Maintain the Master, New Joining and Attrition Report on weekly basisMaintain the Asset deployment tracker such as Uniform (Shirt/ T shirt) deployment, Mobile and Laptop deployment, Booklet, Sales Book, Log book and other asset deployment tracker and flash the all Asset Deployment Report as wellAlso preparing of Offer Letter/Welcome Letter/Increment latter/ Warning Letter /Resignation letter with the help of Mail Merge.Also tracking the All Asset Deployment status.Also coordinate with ZSM /GM/ DGM /ASM / SEM/ZSE/ KAM / for any clarification & All Report sends to mail of our Reporting Manager and clients.