 Responsible for strategically increasing market share in the Middle East, Africa, and Indian sub-continent region, ensuring sales targets are exceeded consistently. Managing a client base of over 180 business aviation clients, translating into an annual profit of around $5 million to the company. Developed new supplier relationships in the region, and cemented existing relationships as the key focal point for all suppliers in the region. Secured favourable contracts with fuel suppliers, based on volumes, credit terms, and deposits as negotiation points, in order to provide the company with a competitive advantage. Led the initiative to turn around the perception of Universal among clients in the middle-east, and India region. Increased the client base by seeking out new business opportunities and seeing them through to completion, creation of a customer account, and managing the account thereafter. Protected company interests by working with the credit control team to reconcile accounts and collect from clients with large outstanding amounts, thus ensuring the quality of our accounts stay in good shape. Carried out all company business responsibly, and in a 100% compliant manner.

 Accountable for marketing, business development and revenue generation directly to the CEO based remotely in US Headquarters. Set up the Dubai office, right from creating the business plan, licensing and registration of the company, as well as setting up the office with infrastructure and resources. Plan and acquire key new clients in the entire MENA region. Successfully negotiated contractual terms and conditions and managed the account thereafter. Pioneered new products and Arabic content to match local needs and increase desirability of products, thus increasing sales. Successfully planned and executed day to day operations including new projects through independent decision making. Engaged in financial planning of the region with US Headquarters.

 Conducted business analysis for new IT products and solutions based on client requirements and feasibility / compatibility studies with existing systems. Worked closely with traders on the floor to understand their trading strategies, and suggest technological improvements to make their jobs easier. Managed and co-ordinated cross-site teams for both client and server side system upgrades and set up the disaster recovery environment off-site. Managed and controlled the technology environment and infrastructure for the entire Securitized Products Trading desk for new products including requirements gathering, design / development, UAT, and deployment. Reduced operating cost and processing time for production of risk reports by adding 60 virtual machines to the existing system.

 Led a 3 person team responsible for designing, documenting and managing the interface spec for the ICD (Implantable Cardioverter Defibrillator). Used rational design skills and attention to detail to develop a safe, robust bio-medical device. Maintained detailed technical documentation on how external instruments can interface with the ICD. This involves communicating an in-depth understanding of the device to the stakeholders to program or retrieve patient information from it.

 Responsible for analyzing, designing, debugging, enhancing, and integrating the AMAT Control System software for wafer handling / processing tools. Was instrumental in increasing product sales through cross-cultural skills, pleasant personality, and strong product knowledge, resulting in customer confidence over competing product in Taiwan. Job duties included communicating with customers, vendors, process engineers, and QA engineers to develop software for new hardware components, providing on and off-site support, and suggesting and implementing new features / enhancements to the product.