Vineeth Kumar Email & Phone Number

Bengaluru, Ka, In

Bangalore

Bengaluru, Karnataka, India

Client : EXL.Perform regular checks on the status of servers, both hardware and softwareHandle the tasks of managing data backup of servers through the checking backup logs and file restoring processResponsible for handling desktop and server related issuesPerform regular maintenance of servers through installation of software upgrades, patches and hardware upgradesResponsible for vendor management as well as supervision for the installation and maintenance (hardware) of servers by junior staffHandle the tasks of monitoring window servers, corresponding infrastructure and associated applications and take corrective action to restore serviceExecute change management activities within the Windows server O/S space during pre-defined maintenance windows

Bengaluru Area, India

Roles and Responsibilities: Installation and administration of all Windows Operating Systems like Windows XP, Windows 7 professional and Windows 8.Installing Service Packs and patches.Customize desktop hardware to meet user specifications and site standards.Tickets handling (Incidents and service requests) within the given SLA.Installing Active Directory & Working with Local & Domain Accounts.Managed user accounts, groups and controlling access rights using Active Directory.Installed, configured and maintained the regular updates of Antivirus.Handling security incidents like virus infections.Imaging Servers and Laptops through network.Basic server troubleshooting through ILO and remote tools.Supported all remote offices and home-based users using LANDesk and Team viewer.Performed all levels of hardware and software systems support for computers and Provide overall support assistance to LAN Computers.Network printer’s configuration and troubleshooting.Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.Installed and configured various applications Software’s like MS Office 2000/XP, MS Projects and MS outlook for mails.Experience in building servers and hardening.Performs work in compliance within specified warranty requirements.Vendor management.Develop trends by monitoring and analyzing incoming calls, problems and support requests.Installing third party software’s and assisting the users in troubleshooting the software issues.Managing Disk Quotas.Creating application packages through LANDesk and deployment through LANDESK.Handling asset allocation and movement requests.Desktop Support up to Client Level including Hardware, Software and Networking Problems.Providing Technical and Remote Support for the entire client's at 24/7 via emails /Telephone

Installation and administration of all Windows Operating Systems like Windows XP, Windows 7 professional and Windows 8. Installing Service Packs and patches. Customize desktop hardware to meet user specifications and site standards. Tickets handling (Incidents and service requests) within the given SLA. Installing Active Directory & Working with Local & Domain Accounts. Managed user accounts, groups and controlling access rights using Active Directory. Installed, configured and maintained the regular updates of Antivirus. Handling security incidents like virus infections. Imaging Servers and Laptops through network. Basic server troubleshooting through ILO and remote tools. Supported all remote offices and home-based users using LANDesk and Team viewer. Performed all levels of hardware and software systems support for computers and Provide overall support assistance to LAN Computers. Network printer’s configuration and troubleshooting. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. Installed and configured various applications Software’s like MS Office 2000/XP, MS Projects and MS outlook for mails. Experience in building servers and hardening. Performs work in compliance within specified warranty requirements. Vendor management. Develop trends by monitoring and analyzing incoming calls, problems and support requests. Installing third party software’s and assisting the users in troubleshooting the software issues. Managing Disk Quotas. Creating application packages through LANDesk and deployment through LANDESK. Handling asset allocation and movement requests. Desktop Support up to Client Level including Hardware, Software and Networking Problems. Providing Technical and Remote Support for the entire client's at 24/7 via emails /Telephone

Bengaluru Area, India

Roles and Responsibilities:Installing, troubleshooting of Software & Hardware.Installation and configuration of OS Windows 7/XP/2000/2003.Configuring and Managing Network interfaces & assigning IP Address.IE & E-Mail Troubleshooting.VPN installation, configuration and troubleshooting.Updating of MS hot fix, Security Patches.Administration of Antivirus.Configuring & managing Network Printers.Experience in Network troubleshooting and network components.Coordinating with vendors for replacement & troubleshooting hardware related issues.Live experience in the following Software’s and applications (Microsoft office, Visual studio, Project, Visio, One Note and Cisco VPN)

Bengaluru Area, India

Roles and Responsibilities:Hardware Assembling and Troubleshooting.Windows 98/2000/2003/NT/XP.Software Installation and Troubleshooting,.Software configuration and Maintenance.Network Configuration & Internet Connection Issues.IE & E-Mail Troubleshooting.Vendor Management.User movement requests.Network printer configuration and troubleshooting.Updating of MS hot fix, Security Patches.Installing & Updating of Antivirus

Bengaluru Area, India

Quality management

Bengaluru Area, India

Under embedded system training

Bachelors Of Engineering, Electronics And Communication

Activities and Societies: NSS

Hsc, Maths, Physics And Computer Science

Activities and Societies: NSS

Sslc, Maths, Science

Activities and Societies: NCC