Vineeth M

Vineeth M Email and Phone Number

Operations Management | Project Management | Ex-Amazon | @ Coforge
noida, uttar pradesh, india
Vineeth M's Location
Chennai, Tamil Nadu, India, India
About Vineeth M

Proficient operations executive with over a decade of experience in operations management, vendor management and project management.

Vineeth M's Current Company Details
Coforge

Coforge

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Operations Management | Project Management | Ex-Amazon |
noida, uttar pradesh, india
Website:
coforgetech.com
Employees:
10968
Vineeth M Work Experience Details
  • Coforge
    Assistant Manager - Operations
    Coforge Mar 2024 - Present
    Chennai, Tamil Nadu, India
  • Amazon
    Catalog Lead
    Amazon Apr 2018 - Feb 2024
    Chennai, Tamil Nadu, India
    Initiate and manage automation projects.Create and maintain training documents.Conduct knowledge assessments for project members, facilitate training sessions.Collaborate and communicate with stakeholders.Conduct quality audit of project deliverables.Working as a dedicated process improvement POC.Make catalog updates to Amazon detail page as requested by Vendors.Handle escalations from premium vendors, work closely with vendors and provide resolution within SLA.
  • Amazon
    Senior Associate
    Amazon Apr 2016 - Mar 2018
    Chennai, Tamil Nadu, India
    Conversion of Ebooks to Kindle Edition.Auditing Ebooks for quality checks and compatibility on Kindle Devices.Training and Mentoring junior associates on the process knowledge.Audit the work performed by Junior Associates, provide feedback if there are any issues.Create and share weekly and monthly performance reports of associates.
  • Amazon
    Content Quality Associate
    Amazon Mar 2015 - Mar 2016
    Chennai, Tamil Nadu, India
    Perform daily production target.Maintain quality of the tasks to expected standards.Complete the assigned task within the given SLA.
  • Amazon
    Content Quality Associate
    Amazon Sep 2014 - Feb 2015
    Chennai, Tamil Nadu, India
  • Allsec Technologies Limited
    Senior Customer Support Executive
    Allsec Technologies Limited Jul 2010 - Jun 2012
    Chennai, Tamil Nadu, India
    Handle inbound, outbound customer support as part of international voice process.Conduct soft-skill, accent and process training sessions for new joiners in the team.Handle customer escalation and other critical requests as part of Tier 2 team.Mentor and lead a team of associates to achieve their targets thereby improving team metrics.

Vineeth M Education Details

Frequently Asked Questions about Vineeth M

What company does Vineeth M work for?

Vineeth M works for Coforge

What is Vineeth M's role at the current company?

Vineeth M's current role is Operations Management | Project Management | Ex-Amazon |.

What schools did Vineeth M attend?

Vineeth M attended University Of Madras.

Who are Vineeth M's colleagues?

Vineeth M's colleagues are Sumit Kumar, Angelo Narciso, Suraj Lukke, Sundar Padala, Priya Verma, Akarachai Tongaod, Sharathchandra Murarishetti.

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