Vineeth Mohan Email & Phone Number

Ahmedabad, Gujarat, India

"Assisted in candidate sourcing efforts, utilizing various channels such as job boards, social media, and networking events.""Conducted resume screening and initial phone screenings to assess candidate qualifications and suitability."Coordinated and scheduled interviews between candidates and hiring managers, ensuring a seamless process.Maintained candidate databases and updated applicant tracking systems (ATS) with candidate profiles and application statuses.Drafted and optimized job descriptions to attract a diverse pool of qualified candidates.Built and maintained positive relationships with candidates, providing timely communication and ensuring a positive candidate experience.Assisted in coordinating reference checks and background screenings for candidates.Provided administrative support, including maintaining recruitment files and managing onboarding processes.Conducted market research to stay updated on industry trends and competitor analysis.Collaborated with the recruitment team and hiring managers to understand hiring needs and discuss candidate profiles.Compiled and analyzed recruitment data, generating reports to improve recruitment strategies and processes.

South Delhi, Delhi, India

Efficiently handle incoming phone calls, customer requests, and complaints, ensuring prompt and satisfactory resolution.Transfer calls to the appropriate departments or individuals as needed, maintaining a smooth communication flow.Proactively report any issues or suggestions to supervisors to enhance the work environment and optimize customer service.Provide timely assistance to customers, minimizing waiting times and delivering a high level of service.Skillfully address the concerns of frustrated or upset customers, consistently exhibiting excellent and friendly customer service.Demonstrate problem-solving abilities to effectively resolve issues and maintain customer satisfaction.Proficiently multitask by engaging with customers while retrieving and providing accurate information.Maintain composure and professionalism in high-pressure situations, displaying the ability to remain calm and composed.Display a strong desire for continuous learning and professional growth, actively seeking opportunities to acquire new skills applicable to the role.Exhibit a strong work ethic, resulting in efficient and thorough service delivery.