Technical Support Specialist
Current"Trilogy served as my subsequent assignment within Crossover following my tenure at Skyvera."Handling a Portfolio of 14 Enterprise Grade Software Products.
Jan 2024 - Present
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Vineeth N V Email & Phone Number
Technical Support Specialist at Trilogy | Ex-Skyvera | Ex-STL | Linux | SQL | Telecom BSS |
at
Trilogy
LinkedIn matched
✓ Verified August 2026
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Profile completeness 86%
Current company
Role
Technical Support Specialist at Trilogy | Ex-Skyvera | Ex-STL | Linux | SQL | Telecom BSS |
Location
Thrissur, Kerala, India
Company size
Who is Vineeth N V? Overview
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Quick answer
Vineeth N V is listed as Technical Support Specialist at Trilogy | Ex-Skyvera | Ex-STL | Linux | SQL | Telecom BSS | at Trilogy, a with 718 employees, based in Thrissur, Kerala, India. AeroLeads shows a matched LinkedIn profile for Vineeth N V.
Vineeth N V previously worked as Technical Support Specialist at Trilogy and System Engineer at Skyvera. Vineeth N V holds Bachelor Of Engineering - Be, Mechanical Engineering from Nehru College Of Engineering And Research Centre, Pambady.
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Trilogy
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Profile bio
About Vineeth N V
As a System Engineer with nearly two years of experience in the Telecom Domain, I bring a unique blend of expertise in support and operations, combined with a strong foundation in Linux, SQL, and Oracle. My technical prowess extends to leveraging AI technologies to enhance operational efficiency and prevent revenue loss by closely monitoring billing engines. A key component of my role involves engaging with clients to understand their requirements, ensuring that their needs are met promptly and effectively. I am dedicated to providing exceptional technical support and application assistance, drawing on my deep understanding of system operations and maintenance. My proactive approach to problem-solving and my ability to work under pressure make me a valuable asset to any team looking to optimize their operations and enhance Client satisfaction.
Current workplace
Vineeth N V's current company
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Trilogy
5 roles
Vineeth N V work experience
A career timeline built from the work history available for this profile.
System Engineer
"Engaged with Crossover, the designated HR partner of Skyvera, for contractual employment."L2 Support Engineer for Telecom BSS.● Conducted successful Application Restarts, showcasing hands-on experience in troubleshooting for sustained system reliability.● Provided high-quality service by analyzing logs to identify and resolve issues, demonstrating a keen eye for problem-solving.● Recreating scenarios within in IoT/UAT to analyze and troubleshoot the issue in depth.● Performed space analyses and server health checks, optimizing server capacity and system efficiency by eliminating cache and outdated data.● Leveraged Oracle and SQL skills to ensure efficient database management, with a focus on maintaining data integrity and accessibility.● Utilized Kibana and Grafana analytics tools for enhanced data visualization and analysis, contributing to improved decision-making.● Tackled billing-related challenges and troubleshooting in the billing engine, ensuring accuracy in financial processes.● Developed comprehensive knowledge of telecom products, including CAL, WFM, CRM, BSS, and WOM.● Expertise in configuring applications during the deployment phase, providing valuable support to the L3 team.● Applied artificial intelligence (AI) methodologies to proactively identify and resolve complex issues within Telecom systems, ensuring seamless operations.● Contributed to notable projects, such as One, Biznet, MTN Sudan, Global Net, and Lintasarta, establishing a track record of successful project involvement.
Sep 2023 - Jan 2024
System Engineer
Nimzo-I Technologies Private Limited
"In 2023, Skyvera successfully completed the acquisition of the Telecom Business division of Sterlite Technologies Limited through its Indian subsidiary, Nimzo-I."L2 Support Engineer for Telecom BSS.
Apr 2023 - Sep 2023
Jul 2022 - Mar 2023
Graduate Apprentice Trainee
- Complied with company policies and governmental regulations to guarantee operational adherence.- Accomplished designated tasks punctually with limited oversight. - Inspected pipeline welds to ensure accurate fusion. - Executed holiday tests to validate the integrity of pipe coatings.- Upheld awareness of safety protocols to mitigate risks at work sites. - Oversaw hydrostatic testing on pipelines and developed pipeline designs using AutoCAD as per managerial instructions
Mar 2021 - Feb 2022
Team & coworkers
Colleagues at Trilogy
Other employees you can reach at trilogy.com. View company contacts for 718 employees →
BL
Becky Lee
Colleague at TrilogyBelle Chasse, Louisiana, United States
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JF
Jason Factor
Colleague at TrilogyZanesville, Ohio, United States
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AB
Ajinkya Bhagwat
Colleague at TrilogyMumbai, Maharashtra, India
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DK
Delana Kelley
Colleague at TrilogyEminence, Kentucky, United States
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SB
Sandy Baumgartner
Colleague at TrilogyGrove City, Ohio, United States
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CT
Cole Taber
Colleague at TrilogyJasper, Indiana, United States
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ME
Maxwell Edet
Colleague at TrilogyMountain View, California, United States
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SC
Simona Cerasa
Colleague at TrilogyPalermo, Sicily, Italy
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TM
Toluwani Madamori
Colleague at TrilogyIbadan, Oyo State, Nigeria
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NE
Nicole Ellerthorpe
Colleague at TrilogyMulberry, Indiana, United States
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Becky Lee
Colleague at TrilogyBelle Chasse, Louisiana, United States
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JF
Jason Factor
Colleague at TrilogyZanesville, Ohio, United States
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AB
Ajinkya Bhagwat
Colleague at TrilogyMumbai, Maharashtra, India
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DK
Delana Kelley
Colleague at TrilogyEminence, Kentucky, United States
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SB
Sandy Baumgartner
Colleague at TrilogyGrove City, Ohio, United States
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CT
Cole Taber
Colleague at TrilogyJasper, Indiana, United States
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ME
Maxwell Edet
Colleague at TrilogyMountain View, California, United States
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SC
Simona Cerasa
Colleague at TrilogyPalermo, Sicily, Italy
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TM
Toluwani Madamori
Colleague at TrilogyIbadan, Oyo State, Nigeria
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NE
Nicole Ellerthorpe
Colleague at TrilogyMulberry, Indiana, United States
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1 education record
Vineeth N V education
FAQ
Frequently asked questions about Vineeth N V
Quick answers generated from the profile data available on this page.
What company does Vineeth N V work for?
Vineeth N V works for Trilogy.
What is Vineeth N V's role at Trilogy?
Vineeth N V is listed as Technical Support Specialist at Trilogy | Ex-Skyvera | Ex-STL | Linux | SQL | Telecom BSS | at Trilogy.
Where is Vineeth N V based?
Vineeth N V is based in Thrissur, Kerala, India while working with Trilogy.
What companies has Vineeth N V worked for?
Vineeth N V has worked for Trilogy, Skyvera, Nimzo-I Technologies Private Limited, Stl - Sterlite Technologies Limited, and Hindustan Petroleum Corporation Limited.
Who are Vineeth N V's colleagues at Trilogy?
Vineeth N V's colleagues at Trilogy include Becky Lee, Jason Factor, Ajinkya Bhagwat, Delana Kelley, and Sandy Baumgartner.
How can I contact Vineeth N V?
You can use AeroLeads to view verified contact signals for Vineeth N V at Trilogy, including work email, phone, and LinkedIn data when available.
What schools did Vineeth N V attend?
Vineeth N V holds Bachelor Of Engineering - Be, Mechanical Engineering from Nehru College Of Engineering And Research Centre, Pambady.
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