Taking HappyPlus, a 4 year young startup, to CHROs. Consulting and building proprietary Talent Assessment and HR related Products using traditional methods, Web 3.0 and AI. Also building complimenting custom solutions for specific use cases, using open-source Generative AI frameworks and libraries, for it’s 70+ paying Enterprise Customers.The mission of Happy+ is to add happiness to the world through different proprietary tech led interventions across our HR stakeholders to increase workplace productivity by upto 12%.

For this EdTech startup, headed Client Engagement at our National Skill Development Corporation (NSDC) Account. Led Business Growth. Led Delhi Operations.

Took up app development and maintenance projects (Python, MongoDB, Express, React, Node.js with libraries like NumPy, Matplotlib, Pandas, etc.) and delivered them with a tech team based out of our Gurugram, India office, with inputs from our Boston, USA head office.Worked with two Gurgaon based startups as Advisor. 1: RideJi, a bike hailing mobile app based venture and 2: HAL Robotics, an AI-powered IoT platform.

• Integrated strategy consulting and data capabilities with technology (Hadoop Stack including HDFS, MapReduce, Apache Hive, Apache HBase, Apache Pig, Spark, Flink) to create a new way of solving complex business issues.• Leveraged advances in analytics and machine learning to enable decision makers to draw insights from enormous amounts of data, from both inside and outside the organization.. Built “FinTech” product for facilitating Global M&A deals leveraging Big Data, Semantic Web and the Web Ontology Language (OWL)

Responsible for:• Leading the team and portfolio of IT Applications, Infrastructure Management and Implementing IT Operations best practices.• Defining IT function's technology road-map. Generating IT business efficiencies. Managing IT function's budget; distributed IT environments; global resource and project management; staffing & sourcing people and the team's formal development • Evolving platform for E-discovery & Document Review, Contract Abstraction, Knowledge Management, Market and Competitive Intelligence.

• Leading the portfolio of IT Applications with Enterprise wide impact (e.g. Robotics Process Automation, Oracle ERP, BI, MOSS, Custom Apps)- Bought and introduced Inventys Fusion RPA (now Exilant Technologies/Quest Global) at EXL. Led successful automations at premium EXL accounts thereby bringing AHT down by upto 20%.- Interfaced with business (Outsourcing & Transformation) and functions for their requirements, problems and solutions- Defined and lead Applications Development & Maintenance- Implemented Shared Services Model, operational planning, execution & process excellence- Assisted in promoting IT as an innovative value creator.• Creating the IT Strategy and the Road map along with Technical Enterprise Architecture - Understand and Manage planning (blueprint, scalability, DR, security, interoperability), delivery, cost, controls, compliance and support.• Driving IT Governance, Risk management & Compliance of Solutions with applicable laws and regulations. Mature existing in-house team and enhance co-sourcing- Engage with Suppliers, Alliances, IT Apps principal providers

• For Key Telecom Accounts of IBM, led project & service delivery teams (~600 resources) through Program Management Office (PMO) to strengthen Client Management, Delivery & IT Governance.• As PMO Lead, was responsible to support Executive Leadership (DPE) decision-making through dashboard review rhythm and followup for delivery of all the Enterprise Applications (CRM, Self Care Internet & Network Applications; Business Analytics; Oracle - ERP, SCM & Finance and VAS) through Services Delivery Groups. The Groups catered to Bharti / Airtel's LoBs such as Wireless, Wire line, and Retail + MTNL's Converged Billing Project.• Started at IBM - Bharti / Airtel account by leading migration and enhancement of Airtel's BI / Data Warehouse platform and Revenue Assurance projects/initiatives as a part of the Business Analytics and Optimization group.

• Business Intelligence (Data Management / Analytics) Practice Lead, leading a team of ~350 resources, for this mid size global IT consultancy later sold to Genpact for ~500M USD.• Led the Business Intelligence Practice with responsibilities for Projects Delivery & Support (time, quality, cost) including customer engagement & RFP response; collateral development & IP creation; knowledge, people and P&L management• Helped it's clients (Financial Services, Retail) realize value from their strategic, technology and operations initiatives• Responsible for bringing proficiency in all aspects of BI and Information Management processes, technologies and architectures such as BI delivery mechanisms, BI tools, Dimensional data modeling principles, Physical data architecture options, Data integration tools & techniques and related areas such as data quality, master data management, metadata management, collaboration & business process management. Took the company practice to Gartner’s Magic Quadrant.

• For this IT Services organization, led IT Consultative engagements on Internet based Intelligent Operational Applications for it's Financial services & Retail clients. • IT Consultative engagements encompassed Application Development and Manitanance Services related project management, business analysis & solutioning including requirements definition, architecture design, development, coding, testing, deployment, maintenance & support.• Worked with / led Technologists and Business Analysts teams with BI/DW and Internet Applications development skills ((e.g. BI/DW, data mining, predictive analytics, ETL using Informatica, Ab Initio, Shell Script, Cognos BI, Oracle DBMS/data warehouse & Oracle ERP) and (ASP, PL/SQL, WML, VXML; MS SQL) skills.• Later, setup the IT Offshore Solutiuons Development & Support Center in India -- Delivered Applications Development Services and supported Knowledge ServicesClients include Capital One (VA), Staples (IL), Chrysler (MI), Fidelity Investments (MA), Verizon (MA), Wildfire Communications/Orange PLC (MA), Pepsi (MA) and Harvard University (MA).////////////////////• During this period, also co-founded a start-up (Voice Storm Communications Inc.) in Boston area to develop software based solution to voice enable internet applications. The solution was based on a Cross Compiler leveraging VXML, automatic speech recognition, text to speech, natural language processing and music/audio signal recognition.• Built business plan, team & partnership ecosystem, developed IP & PoC, lined up Beta customers, generated revenue, pitched to Boston / East coast angels & VCs and raised seed funding.• Exited earlier than planned due to personal reasons.

• At Compaq (now HP), worked on IT Consultative engagements (business analysis, requirements definition, design, development and support) for several of Compaq Computer’s New England & Fortune 500 Clients in financial services, analytics and risk management functions• Provided Collaboration and e-Commerce technology solutions using database driven Internet applications for complex decision making primarily using Microsoft technologies such as IIS, Transaction Server, Site Server, Content Management Server (Now SharePoint / MOSS), MS BizTalk, SQL Server, MS Exchange, ASP, MS Visual Studio…Clients include Fidelity Investments, Fleet Bank, Bank Boston, Microsoft, EMC, Navisite, Exodus. Commonwealth Of Massachusetts, Verizon (Bell Atlantic) and MIT.

• Hired by Digital Equipment Corporation (DEC), US out of Bentley University.. Core member of "Expeditor" Product development / R&D team. This business process management workflow based software Product used Visual Basic programming and MS Exchange, SQL & IIS Server.• Performed Entity Relationship Analysis, built on functional design, programmed the algorithms for this next generation workflow application and collaborated with beta client on the initial pilot.• Attained Microsoft Certifications (MCSE & MCSD)• After DEC’s acquisition by Compaq Computer Corporation “CPQ,” worked out of their NSIS, New England team till HPE bought us overClients include Fidelity & Mercedes